Tone: Is the way something is said, pitch, speed, volume, soft or harsh. For example the person may not remember what was said, but they will always remember how you made them feel. Paraphrasing: This involves repeating what’s been said by putting it into your own words. It lets the person know you’re following and checks out your own understanding. E.g.
Provide examples of each. 1. They supplement the verbal by accenting or adding emphasis to certain words (making a powerful gesture) 2. They can substitute for verbal cues (smile or frown) 3. They can contradict the verbal cues (saying, “This will work” while sweating, twisting a foot back and forth, and looking for an emergency exit) 4.
The way in which we communicate with these different groups can be varied, but the basic principle remains the same. Relationship problems can develop when individuals have a lack of communication, or do not have the skills to communicate effectively. These skills include clear expression, good listening skills and being able to adapt to different situations. We communicate in different ways: The way we speak – tone of voice Gestures Body language Facial expressions The person we are communicating with needs to feel at ease and given the chance to communicate back with comfort and confidence. It is also important to listen and to use positive body language (may be shown by nodding etc) use the appropiate facial expressions and give eye contact.
In order to have interpersonal effectiveness one must understand and listen during communication with others. Listening well will give one a better understanding of the meaning in a message completely opposite if one is unfocused by not understanding the meaning in messages. At times one must encourage different listening points for a person who is willing to do more possibly adding their own feedback. With the term attentive listening a person’s ability to understand another’s opinion. There is an end to which are active or reflective listening, within active listening a person come to fully understand a message or words given to them by restating reflections of the message back to the original contributing person.
Juxtaposition or contrast is created then two opposite viewpoints, ideas or concepts are placed close to each other for effect. Use of pronouns Second person – “You…..” is effective because the audience thinks they are being spoken to directly. Inclusive pronouns First person plural- “we”, “ours”. The effect of this is to connect the speaker with the audience, make the audience feel part of what the speaker is saying and suggest agreement. Excluding pronouns This excludes certain groups or distances the speaker from the opinions of some groups and/or the audience.
They may be unhappy, or feel uneasy about talking to you. You will need to follow this up. - To make sure that you release what you had to say; A v Explain why it is important to find out about an individual’s: a) communication and language - to make sure what kind of communication will you use - verbal, writing, gesture - to make sure what language the person is using b) wishes and preferences - Knowing the wishes and preference is important to may feel comfortable in our presence A vi Explain how good communication can have a positive effect on the way a social care worker interacts with: a) colleagues - You can discover some information about communication
The same discrepancy applies when you’re communicating a positive message without facial expressions. Eye Connection - Maintain eye contact, you present an air of confidence in yourself and what you are communicating. People who are listening to what you are saying will take you more seriously, and will take what you say as important. If you lose eye contact or focus on everything else but the person you are speaking to, you may not be taken seriously and the truth in your points may be lost. Physical barriers - Doors that are closed, walls that are erected, and distance between people all work against the goal of effective communication these include speaking too fast, distracting gestures, noise inside the room such a ringing telephones or outside the building such as traffic, Your message may be blocked because people in your audience are uncomfortable, they cannot hear because of bad sound system and cannot see because of inadequate
Explain why it is important to observe an individual’s reactions when communication with them. A. It’s important to watch how individuals react when communicating with them because you can see their reaction to what you are saying. They may get nervous, shy, upset. Or maybe happy, excited, smile and be chatty. Watching their body language and reactions is very important also when giving and receiving answers in conversations etc.
: An effective way of introducing change in a timely manner with minimal disruption. : Can be used to provide feedback (negative or positive) to individuals or groups. : Gives your colleagues confidence in yourself if you are and effective communicator of information and receiver. The stages in the communication cycle are : Sender, information to be delivered, how this to be channelled, how this will be decoded and received. The sender needs to encode the information so that it is fully understandable to their audience or recipient, the sender then needs decide the best method of transmitting the information, the receiver then decodes the information and then responds with appropriate feedback or action.
Argyles Communication Theory M1 Argyles Communication Cycle This cycle ensures you to get the message across effectively and correctly, and this is what the communication cycle is: 1. A person has an idea: You have an idea that you want to communicate, for example you see a friend and you already have the idea to communicate with then. 2. They code their ‘message’ (using words or non-verbal means): This is the process of transmitting the information that the recipient can easily understood like for example by choosing the right words, grammar and punctuation, body language and tone of voice. 3.