I consider communication to be successful when the desired objective is attained. All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within our care home together. Everyone is different and should be treated individually; you learn very quickly people’s individual communication styles. You are dealing with a wide range of personalities and abilities and your own communication style has to deliver to a diverse group with differing skill sets, and communication abilities. My level of communication within my job role is of extreme importance with regards to the client who should be at the heart of all communication around any establishment or company.
When speaking with people in the workplace always communicate clearly with enough good details so that the receiver fully understands the message you want to convey. The first principles of communication is recognizing that all languages are important. The second principal is to understand that everyone has a dialect. Understanding that we all don’t think the same
Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively. Please make sure that you familiarise yourself with all of the company policies that will assist you within your job role. It is not only important for the company to have full and up to date details of agreed ways of working, it is also a legal requirement. It is vital that this company can show up to date documents, in the forms of policies and procedures, so that employees can gain a better insight into how the company works with others to promote best practice. Little or no documentation relating to agreed ways of working, would breach national regulations, and the standards of this company.
UNIT 501 1.3 Analyse the barriers and challenges to communication within own job role. In order for a manager to work and perform all the tasks required of him when carrying out his role then he needs to communicate with his staff in a way in which they can understand. It is important that we communicate in an open accurate and straightforward way this creates a good working relationship and a trustworthy environment. Where communication breaks down is when we encounter barriers in the work place it is important that as a manager I can overcome these barriers otherwise the flow of communication becomes ineffective. Barriers in communication can occur at any stage in the communication process, barriers may lead to the message becoming distorted
Second, employers need to ensure non-exempt employees keep timesheets of all work performed. This will help track employee's hours while providing the employer a permanent record of the employees official hours worked. Third, all managers and supervisors within a company need to train on what constitutes non-exempted employees and compensation time of these employees under FLSA laws. Fourth, all non-exempt employees need training on what makes up "off the clock" work and that is not authorized. Employees need to know that if they performing or waiting to perform work, they need to claim this time as work time.
Each employee should know and understand what is going on within the organization at all times. Organizational Communication is more effective than using other types of methods as it includes face-to-face, e-mails, faxed letters and telephone calls. Affected Areas of Change There are many areas within the company that would be affected by the change, and each department may be affected differently. Face-to-face communication provides each individual their spoken words, visual aids, voice, facial expressions, and body language that helps employees and customers
UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
However, when it comes to management positions I believe that Tanglewood should first look at their internal associates. Typically, those associates already know the culture of the business and the mission of the company. Core or Flexible Workforce: I don’t recommend the use of flexible workforce for Tanglewood. I say that because having a rotating schedule of associates like that doesn’t maintain the consistency that the company needs. Each person that comes in will have a different view on the business.
Not only do I have to communicate with all of the above verbally but via email, telephone and postal correspondence. It is even equally important that I am able to do so clearly and effectively in this instance. On a day to day basis I need to be able to communicate well with the management team, team leaders, supervisors and staff. This can also be challenging as we have a many staff members from different countries and cultures, I need to be certain that we understand each other. It is important I train and develop staff knowledge and understanding on how to change and develop their use of language and other communication techniques in order to break down any barriers they may face, particularly when dealing with elderly people directly.
Learning Outcome1 – Be able to address the range of communication requirements in own role. Explain how you review the range of groups and individuals whose communication needs must be addressed in my own job role Verbally I ensure communication needs and support is available to all this enables everyone to be able to express themselves effectively. It is important for me, in my managerial role to be aware of everyone preferred method of communication and to respect and understand the different needs of everyone that I come into contact with By ensuring with have in place all the necessary aids to ensure everyone can communicate in their preferred method of communication at all times means we have respected everyone rights to communicate in the method of their choice Everyone Has a rights to use their chosen method of communication or language as stated in the humans rights act The Human Rights Act 1998 States all everyone has the right to freedom of expression. For example If I was deny or refuse anyone the right to exercise and express their chosen method of communication then I would be in breach of their Human rights Our organisation come into contact with people whose communication needs differ widely so we need to be able to meet the need off all, for example: learning disabilities, dementia, Hearing loss, etc. Below are examples of the types of communication needs I may encounter : Mental health problems Understanding mental health problems how it can affect how an individual relates to his or her environment due to changes within the brain caused by injury, infection, age or substance abuse.