A good verbal communicator is someone who listens well and can think and express ideas clearly. They should be someone who respects other people and makes them feel comfortable. They should have a good memory to make people feel listened to, and be patient and not rush people when engaging in conversation. In health and social care, verbal communication is useful to talk to everyone who can understand the same language as you, and who has the ability to understand it. To be a good non-verbal communicator they should have positive body language by making eye contact at points during the conversation, smiling, having good posture, use positive facial expressions and maybe use hand gestures or head movements to express their true meaning.
There are a number of factors to consider, such as lack of confidence or drugs and alcohol effect. 3.2 describe ways to reduce barriers to communication Once the barriers has been identified it can be overcome Ways to reduce barriers may include: * Understanding and being aware of an individual’s needs, wishes, beliefs, values and culture * Supporting individuals to communicate their needs * Avoiding using jargon in written documents and when speaking * By speaking slowly and clearly by use simple language * Ensuring communication aids are available and working properly * Showing you are listening and you are interested *
Restating what the speaker has said makes certain that there is a common understanding between the listener and the speaker. Active listening can also give the speaker confidence that the listener is interested in what the speaker has to say. When people are in conflict, they often contradict each other. This tends to make people defensive, and they will either lash out or withdraw and say nothing more. However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why.
By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual. By not using the correct aids and equipment, such as hearing aids, can make individuals feel isolated or they may even hold back on communicating at all. 3. Analyse features of the environment that may help or hinder communication. Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying.
Light sufficient: light sufficient environment helps in communicating with disable people such as hearing impaired person, this would allow them to see and understand what the career is trying to communicate across to the client and in a case of sign demonstration it will help to create visibility for the client. Noises: a noisy background is a factor of distraction therefore hindering the possibility in establishing good communication. Quiet environment: help promote effective
Sessions/meetings: These could be staff meetings to discuss service users or training sessions to improve the service of care we provide. Aii Describe two methods of non-verbal communication • Written: Examples of written communication would be care plans, risk assessments, communication books etc. • Flash cards: These can be used to help communicate with people that are hard of hearing. For example ;You would show a service user a picture of the toilet to ask them if they needed the loo. Aiii Identify five different reasons why people communicate.
NVQ Level 2 Questions INTRODUCTION TO COMMUNICATION 1.1 Identify different reasons why people communicate To express need to share ideas and information, to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. Communicating it is the primary form of transmission and reception of information. 1.2 Explain how effective communication affects all aspects of own work A good communication help to understand people needs, build trust prevents misunderstanding. When communication is well set up, allows you to provide better customer service, saving time and avoiding misunderstandings. For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand.
How can positioning inhibit and improve communication? Positioning can create barrier on receiving and interpreting messages which inhibit communication. If we cannot see each other then it will inhibit communication. In care setting, it is important to keep our eyes at the same level as the person that we are communicating with. But it is as important to consider positioning while working with different people having different difficulties.
This was important because without the interest of the audience, the point you were trying to get across was nearly useless. The issue or message of the paper usually consisted of using the subject to try and convince an audience. This could be done through persuasion, explaining, narrating, or informing to an audience. Overall, the rhetorical triangle is important to writing because it gives you a clearer vision of the relationship between the speaker, audience, and issue at hand. With a good understanding of these relationships, it makes both your analysis of a story and your writing more
UNIT 501 1.3 Analyse the barriers and challenges to communication within own job role. In order for a manager to work and perform all the tasks required of him when carrying out his role then he needs to communicate with his staff in a way in which they can understand. It is important that we communicate in an open accurate and straightforward way this creates a good working relationship and a trustworthy environment. Where communication breaks down is when we encounter barriers in the work place it is important that as a manager I can overcome these barriers otherwise the flow of communication becomes ineffective. Barriers in communication can occur at any stage in the communication process, barriers may lead to the message becoming distorted