Barilla's Supply Chain

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It is critical to understand the relationship between Barilla and their distributors to see why the order fluctuation varies in an extreme, yet cyclical manner. From the distributors perspective, Barilla’s canvas periods offer different product discounts ten to twelve times per year and usually last about four to five weeks. During this time distributors can purchase as much product as desired to meet both current and future demand. Each canvas period promotes a different product, encouraging distributors to buy a particular product during the canvas period to receive anywhere from an 8-10% discount on the total order. Although this ensures that Barilla can sell their finished goods inventory methodically, it also creates the large demand spikes every four to five weeks indicated in Exhibit 12. The volume discounts offered by Barilla places pressure on the distributors to order large quantities of a particular product at one time to cut costs, which are then passed through to the retailer. These sporadic ordering cycles made it difficult for Barilla to supply the demand on a recently sold out product because the pasta making process is time consuming. Without sales information from the distributors to more adequately forecast demand, it was expensive for Barilla to hold sufficient inventory to meet distributor’s demand during the beginning of each canvas period. What are the underlying drivers of the fluctuations that we see in this exhibit? The underlying drivers of these fluctuations are not entirely because of Barilla’s sales incentives or the distributors poor demand forecasting. Most supermarkets ordered products after the store manager walked up and down the aisles each day and noted which items needed replenishment. Daily orders from supermarkets meant that each distributor needed to hold more inventory than the retailer could sell in one day to fill

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