B120 Tma02 Essay

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. Introduction This report will describe a work situation that was encountered by the author at work that relate to the relevant human resources management concepts discussed in session 4 of Book 2 B120. The concept is about assessing and developing people at work. This report will analysis the situation using the concept referred to. It will also suggest a solution to the problem that will be describe in the relevant section of this report. 4. Problems description and analysis The author was employed by a manufacturing company as quality assurance personnel. The author went through the formal induction process and was to be trained for three months, and then assessed and if the assessment is satisfactory then the author will have the contract confirmed after the six months probation period has completed. But then there was problems as the training lasted nine months instead three months required period. The reason was that the trainer delegated to carry out the training has no knowledge of how to carry out the training and this caused lots of misunderstanding between trainer and the author as trainer takes it personal whenever the author ask a question on any issue the author does not understand. The author’s compliant to the line manager and HR department was not taking seriously. In addition the training manuals were not up to date as things has changed. The training was on the use of the microscope for defect detection on products, machine calibration, environmental particle measurement and final inspection of finished products and shipping. However the trainer struggles with these trainings because it has been a long time this trainer has not undertaken such tasks as the trainers’ role has changed in the company. Nevertheless this trainer was considered the best person to conduct the training. Another problem was that this trainer was not motivated and

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