B120 Tma 01 Essay

683 WordsDec 17, 20123 Pages
I am applying Study Session 3 Business Structures (B120, Book 1) to the case study for TMA 0.1. Part (a) I. Removing (and then reinstating) some of the formal structures and rules within the business has left employees without direction and unclear of the objectives of the organisation. II. Offering autonomy to the café managers has led to an inconsistent approach to a number of the fundamental concepts of the organisation which is leading to contention between managers of different branches. III. Newer managers with a stronger sense of independence threaten to impact on the identity of the chain whilst making changes to their own branches. IV. Meeting targets has become more important than how those targets are achieved. This is leading to a decline of food and service quality standards. Part (b) The concept of Study Session 3 Business Structures (B120, Book1) illustrates the examples of various organisational structures and allows us to explore the advantages and disadvantages of these structures and explains the differences between formal and informal structures. Whatever shape they may take structures are vital for all businesses. The structure should co-ordinate activities within the business to achieve its objectives. Applying lessons from Business Structures (B120, Book 1) is beneficial in the case study of the Lodge Bistro chain because there are failures in communicating the structure of the company that, if addressed correctly, would have a direct impact on other areas of the business. I. Whilst Patricia Lodge recognised the constraints of the ‘formula’ for the Lodge Bistro chain she did not give enough consideration to continuity when implementing a more informal approach to the management structure. Continuity is vital in order for employees to know what is expected of them and their impact on reaching the objectives of the business.

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