Unit three: Principles of managing information and producing documents Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 5 pages and is made up of 4 Sections. Name: Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.
This form of communication involves either writing or typing out information, facts, figures, and other types grapevine communication of necessary information in order to express ideas among those in a business. Examples of this type of communication include reports, evaluations, emails, instant messages, physical and electronic memos, training materials, and other types of documents that are similar in nature. In the workplace, this is a flexible type of communication as it could be formal or informal - depending on the message(s) that are being expressed. Verbal communication Verbal communication is a core component when it comes to the overall success of a business. Verbal means that certain sounds, specific languages, and the spoken word may be used.
What are the benefits to businesses (and others) of using information technology for doing work tasks? [1.2] • Administrative tasks can be completed quickly • Work can be easily amended and corrected very easily • Quality of work is improved with the access to spell checkers and made ready templates and layouts. • It makes a business more efficient, organised and productive. Section 2: Managing information This section will help you to evidence Learning Outcome 2: Understand how to manage electronic and paper-based information. 1.
Unit three: Principles of managing information and producing documents Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 6 pages and is made up of 4 Sections. Section 1: IT at work This section will help you to evidence Learning Outcome 1: Understand the purpose of information technology in a business environment. |Learning objective |Place in Assessment | |1.1 Identify different types of information technology that may be used for work tasks |Question 1 Page 1 | |1.2 Outline the benefits of using information technology for work tasks |Question 2 Page 1 | 1.
Type of information Example Description Purpose Source Verbal Written On-screen Multimedia Web-based ● Where possible cross reference your example to evidence of this in your appendices, for example, a screenshot of web-based information or a copy of a letter. Remember to refer to the Student Book and specification to help you give details on the types, purposes and sources. M1 • Analyse the types of information by explaining the range of sources that they come from and explaining how they meet their purpose. • Analyse how the different types of information work in relation to each other. D1 • Identify and explain two strategic decisions made by the business.
LinkedIn may help them meet new professionals form different fields who can assist them in solving some problems. This is most commonly done by posting questions of any kind and the people involved in those fields respond to them at no cost. One can also view previously answered questions (Reinhild 16). This would be cheaper than contacting a specialist for some advice. Social networks help in improving communication between employees, suppliers, and customers.
Some forums of written communication include e-mails, letters, and memos. Written communication is widely used in the business world so it is important for a professional to master the skill of written communication (WordPress, 2009). The meaning of written communication may or may not change if in form of e-mail, letter, or memo. Letters especially if hand written can make the communication appear more personal. Typed business letters give a professional presentation of information the recipient needs to address in some fashion.
312 Design and produce documents in a business environment 1.1 Describe different types of documents that may be designed and produced and the different styles that could be used There are many different types of documents that may be produced in a business environment. These include: fax documents, business cards, memo, agendas, minutes, spread sheets, analysis charts, data sheets, letters, slide shows and many more. They all have different purposes and uses; Business cards: These are used to give the customer information on how to contact the company. It can be small cards. Fax Document: A fax machine can send and receive documents that include text and images simply at the push of a button.
Unit five: Principles of supporting business events Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 3 pages and is made up of 3 Sections. Name: Mayara de Fatima Rodrigues Simoes Section 1 – Understand how to support the organisation of a business event 1. When organising a business event, describe the range of support activities that may be required.
Within House of Fraser, 4 different types of information can be communicated. As technology improves, more ways of communicating becomes available. Traditionally, information can be communicated verbally which may take place in a meeting whereby employees can receive information directly from the source. Another traditional means of communicating to pass on information is to write it, which can be used to write to customers to inform them of new products that they may be interested in, and also to inform them of up and coming offer, this makes communicating the information more personal and direct to the customer. Within House of Fraser, they also post web-based information on their website, so that their customers can be quickly navigated to find information such as ‘how to contact us’,’ FAQ’s’, and ‘delivery options’.