Assignment 204 Research and Account

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Assignment 204 research and account part 2 In May 2013 Hampshire County Council called for a CQC investigation into Woodlands House Care Home, Fordingbridge, Hampshire. They became concerned about the cleanliness of the home as it smelt of urine, faliure to cater for residents specific individual needs, lack of record keeping and managment of medication. The investigation was found to be failing in numerous areas and the home was therefore ordered to take immediate action. They felt the home was not " ensuring the health and welfare " of residents. Care bosses were so concerned about the failings they stopped placing people there. During the CQC inspection, 87 year old dementia sufferer Eileen Taylor was observed eating a meal. The alarm was soon raised over the lack of pureed food despite Mrs Taylor being an extreme risk of choking. However in August 2013 Mrs Taylor was having lunch when she started having difficulty swallowing. She collapsed to the floor and died despite attempts to resuscitate her. At the time of the incident there was 12 other patients in the dining room also needing support with eating but only one carer was available. The coroner's court heard how this was the second time Mrs Taylor had suffered from a choking incident while in the care home. Collette Puntis, safeguarding adult co-ordinator for Hampshire Adult services, told the hearing that due to poor care plans, there was confusion among staff about how food should be prepared for Mrs Taylor and how much supervision she should have. She said " The instructions were not clear or consistent or specific enough. The care staff really weren't being directed adequately." She added that some changes had been made after the CQC inspection but there was still "confusion" over the information in the written care plans. Coroner Keith Wiseman said " This was a death that should not have taken place in

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