Assignment 201 Principles of communication in adult social care settings. TASK A Ai) * Verbal communication – sounds, words, language and talking * Non verbal - Sign language, body language/gesturing * Visual – signs, symbols, photos, picture cards, etc. * Written – with pen and paper, emails. Aii) * Show feelings and express emotions. * Socialize.
Some of these reasons are: * Expressing how we feel * Share information, ideas, opinions and knowledge * Maintaining relationships 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Effective communication helps build strong professional bonds based on trust. It ensures that information is accurate and clear which reduces the chance of any mistakes being made. Effective communication also enables individual’s needs to be met and for health and social care workers to feel satisfied in their job. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
• To understand emotional state • Knowing if information has been understood • When and how to adjust communication method • Recognising barriers to communication Learning outcomes Assessment criteria 2.1 Question: How do you find out about the individuals language, needs and wishes? 2. Be able to meet the communication and language needs, wishes and preferences of individuals Answer: Everything should be written in their care plan it tells you how to best see them and how they wish for their care to be carried out. • Home language • Preferred method • Physical disabilities • Preferences based on .. beliefs, values,
Principles Of Communication In Adult Social Care Settings Task A - Question booklet (Answers) Ai) Verbal communication which means, talking and sounds. Non Verbal which means body language, sign language and gestures. Visual which means signs, photos, symbols and picture cards. Written which means writing with a pen and paper, emails, texts. Aii) To socialize and talk to others.
Sending the right message that is also being correctly received and understood. Effective communication enables tasks to be successful. In other for anyone to develop with their chosen career or roles, there must be effective communication between you, managers, key workers and colleagues. Even in our families, without communication, there will be chaos. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them * To understand the individuals emotions * Ensure that they understand you and you understand them * By observing an individual reaction, you will know through his facial expression and gestures that what you have said has been understood.
Two – way communication is required to form relationships and establish the boundaries . 4.Getting to know each other. Getting to know people by listening and talking to them enable to develop an understanding which will lead to stronger relationship in longer term. Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals: Effective communication in an adult social care setting between colleges and other professional is very important and have significant affect on service providing by them. Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service.
They also share their feeling and emotions and ask questions. People communicate to maintain relationships with others. Also to give reassurance and praise to others. Communications is a essential tool as a carer as you need to communicate with others to see their needs. Communicating with staff members ensures excellent team work and then you can identify health and safety risks.
Unit 201 Outcome 1 understand why communication is important in adult social care settings. 1.1 To express needs, to share ideas and information, to reassure people, express feelings, Build relationships, receive information and instructions, and socialise. 1.2 to ensure that our learners are kept in a safe environment, and staff commutate anything that is important and relevant so we communicate using key things such as, Handover with Colleagues, books staff, message book, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: clear, concise, accurate if not then you may face conciseness 1.3 Its important to observe individuals reactions when communicating with them as our learners express themselves differently. Those learners that are nonverbal use various methods such as expressions, hand signals etc.
* Conclusion - What else could you have done? * Action Plan - What will you do next time? Why is reflective practice important? The act of reflection is a great way to increase confidence and become a more proactive and qualified professional. Engaging in reflective practice will help to improve the quality of care you give and close the gap between theory and practice.
Unit 1: developing effective communication in Health and Social Care barriers to effective communication and strategies to overcome them. M2 Aids to communication- Aids to communication are hearing aids, interpreters, translators, mentors and possibly signers. These aids provide help to those are sensory impaired. These aids are used to help a person communicate and interact with one and other. I have used aids to help children I can use simple sign language, but I have also seen it being done on TV and in person, from this I can do some of the alphabet and my name using sign language.