Aiii Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. 4 marks 1. To be able to see if the service user understands what has been said, either by giving off body language signals or gestures. 2. To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs.
2. To be able to socialise with other people. 3. To be understood by others. 4.
AIII) Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. How effective is this method? Asking/observing the individual: This would help a professional to understand whether the individual has hearing or speech impediments, and also if there were any language barriers. Observing them would also allow to see if the individual was comfortable with the conversation, whether they held eye contact or if they showed signs of shyness/intimidation which could prevent them
1. to be understood 2. to share information 3. to give instructions 4. to share feelings 5. to share knowledge Aiii. Give reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. * To be able to notice their reactions and to see what they really mean * To see whether they understood what was said Aiv. Explain why it is important to find out about an individual’s: a) Communication and language needs - To make sure that their needs are being met and they have the right equipments to use to enable them to communicate like hearing aids, glasses, pictures, card, and pen. b) Wishes and preferences - meeting the wishes and preferences would make the communication smoothly and misunderstanding can be prevented.
To pass on information 4. To instruct 5. To ask questions Aiv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. 1. To ensure that they have understood what you are
They enable us to gain professional development and provide a way to identify good practices. 1.4. Describe how own values, belief systems and experiences may affect working practice? Values, belief systems and experiences may affect my working practise because if I treat people differently or force my views and opinions on to people it can cause conflict. By listening and understanding other people’s values and beliefs I can understand them and their beliefs better and improve communication with them.
2.Effective communication is vital between colleagues. It is essential to pass on important information regarding appointments, illness, medication changes and broken equipment for example as if information is not passed on it can cause mistakes, accidents and missed appointments etc and cause stress and mistrust between both colleagues and service users. A3. Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
Page 1 Question 1.1. (TCO 1) Social passages or movements where we come into contact with people different from us refer to _______. (Points : 5) | cultural travels culture routes cultural roots enchanted meanings of the past | Question 2.2. (TCO 1, 2) This refers to the physical and technological aspects of our lives. (Points : 5) | Cultural roots Cultural routes Nonmaterial culture Material culture | Question 3.3.
To identify whether or not the individual fully understood what you were communicating to them. To identify whether or not the individual was offended or might have appreciated the information being communicated differently such as how you address them or the tone of your voice. Aiv. Explain why it is important to find out about an individuals language needs. A) communication and language needs.
CU303P/CT303 Principles of Communication in Adult Social Care Settings. 1.1 The different reasons why people communicate are To express needs, to share ideas and information, to reassure, to express feelings, to build relationships,to ask questions and to share experiences. 1.2 If you do not show effective communication then the person/people you are communicating with may not understand what you are trying to communicate to them. They may also misunderstand what you mean and give you an invalid response. 1.3 It is important to observe an individuals reactions so you are aware they understand what is being communicated to them.