Assigment 201 Essay

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Assignment 201 Principles of communication in adult social care settings Assignments Task A – Short Answer Questions Ai Describe two methods of verbal communication other than one-to-one conversation. *Meetings ,trainings Aii Describe two methods of non-verbal communication. *Tone of your voce,gestures. Using makaton Aiii Identify five different reasons why people communicate. *To give/receive information *To share ideas *To socialize *To give instructionas *To share experiences Aiv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. *sometimes expression it's telling the real feeling of a person *Some people can”t communicate properly and by seeing ther reaction we can understand what are they trying to say Av Explain why it is important to find out about an individual’s: a) communication and language *Because it can be a language barrier that affects the communication . Can be because of the different language or problemes with hearing etc. b) wishes and preferences *Every service user has a care plan if they can”t express their fellings u can have a look in care plan talk with family, old staff to meet their wishes because everybody is different even if they can”t talk or move they have preferences and it is in our duty to make it happened. Avi Explain how good communication can have a positive effect on the way a social care worker interacts with: a) colleagues *Understand the job role ,meet rezidents needs b) individuals using the service and carers *Understand each other , c) other professionals *share experience , explain the job role , Avii Identify three examples of barriers to communication, and describe ways each barrier could be reduced. *A barrier in communication can be language if someone can”t

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