If the message was communicated via email the receiver can ask questions in the email ensuring that the email was understood correctly. Q2 In order to ensure effective communication the sender of a message needs to encourage feedback from the receivers of the message. With this feedback the sender of the message should adjust his or her presentation to meet the needs of the audience. Depending on how the message is delivered feedback from the receivers can vary. If it is a verbal conversation you should both look for body language and encourage the receiver of the message to ask questions.
Chatrooms and Instant Messaging. 2. Explain why two way communication is important for individuals with sensory loss When communicating with someone who has a sensory loss, make sure you talk to the person directly, even if there is an interpreter there. Make eye contact and talk in the same respectful tone you would use with others. [ Use a natural tone of voice and gestures.
NVQ Level 2 Questions INTRODUCTION TO COMMUNICATION 1.1 Identify different reasons why people communicate To express need to share ideas and information, to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. Communicating it is the primary form of transmission and reception of information. 1.2 Explain how effective communication affects all aspects of own work A good communication help to understand people needs, build trust prevents misunderstanding. When communication is well set up, allows you to provide better customer service, saving time and avoiding misunderstandings. For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand.
1.1 Communication is a way of giving and receiving of information between people whether this is by verbal and non verbal means. Effective communication is a two way process, ensuring that the correct message is sent, received, and also understood by the other parties. People communicate for many different reasons: to express feelings and needs; to help to build relationships; to socialise; to ask questions; to receive information and instruction; to share knowledge; to share opinions. 1.2 Communication is a vital part of being able to develop a relationship with a resident. Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start.
The main purpose of stage one is to build a non-threatening counselling relationship, help the client explore their situation and then be able to focus on chose issues. At this point the helper/listener helps the client to identify problems and then assess their own resources. At this stage most people are reluctant to change and may resist. Through positive exploration of new perspectives and constructive challenges to rooted negativity the client is able to move to the next stage. Some of the stage one exploring skills include; Open ended questioning, silences, focusing, empathy, paraphrasing, structuring and summarising.
Efficient team communication can be promoted in teams through a combination of traditional moral etiquette, good attention, and progressiveness. Once effective communication is not present, teamwork is threatened. The exchange of information between two people, groups, or entities is how communication is used when it is at its most basic level. The word communication takes in various forms of interactions, such as oral and written communication, and additional obvious communication such as body language, manner, and sound. Communication is not only referred to as what someone said but also how it was relayed from him or her.
people who use services so that you know what they need you may be able to look at the service plan but that don’t always tell you the needs of the service user that is why you have to communicate with the service user as they can tell you in more detail of what they need. Helps to build trust communicating with the service user enables trust as when you are moving and handling them talking to them calms them and focuses them on something else. Needs it helps to build trust with the service user and prevents misunderstandings. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. You can learn a great deal from studying someone's reactions while you are talking to them.
People communicate to; * Avoid misunderstandings * Express how they are feeling * Develop a positive relationship * To share ideas * Seeking and providing information Aiv.) Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. * To make sure they understand what is being said to them and others * To make sure they feel comfortable Av.) Explain why it is important to find out about an individual’s: Communication and language; some service users have communication difficulties, people with autism dementia or people who are physically unable to speak, in order to support individuals with communication difficulties their needs need to be understood. Wishes and preferences; some people prefer to be called by a different name or nickname, if they wish to go to appointments by themselves or with a member of staff.
ARGYLES THEORY ON COMMUNICATION Communication can be explained as the flow of information and ideas from one person to another. It involves a sender transmitting an idea or information or a feeling to a receiver. Communication will only occur if the receiver understands the exact information or idea that the sender intended to transmit. Effective communication can be explained in argyles theory of communication cycle Argyle believed that interpersonal communication is like learning to drive, a skill which can be developed. It involves building an understanding of listening, observing and reflecting on what another person may be trying to communicate.
Unit 4222-324 Support individuals with specific communication needs Outcome 1 Understand specific communication needs and factors affecting them the learner can: 1. Explain the importance of meeting an individual’s communication needs Some service users may have communication problems and may need to express how they are feeling or what they would like to do .It is important that we find the best way we can help them to do this. This can be done by writing in down on a piece of paper, sign language, TECCH cards. They can then choose which way they would like to commutate to you in their own way and you must respect what chose they have chosen. We all have the right to communicate to each other and to express our needs, if we don’t do this then we are stopping them to express their options, rights and needs.