Annotated Bibliography: Northeastern Health Services, Inc.

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Annotated Bibliography Davies, P. (2013). Business Information Systems (Second ed., pp. 145-146). New York: Palgrave MacMillan. a) The potential technological solution: Digital Subscriber Lines as a technology solution. b) Its use: Broadband internet connectivity over telecommunications copper from the telephone provider. c) Its application to the given scenario: Northeastern Health Services, Inc. locations are within reach of telephone provider wiring, which makes them a candidate for Digital Subscriber Line (DSL) connectivity. DSL is provided by telecommunications providers over cooper and works seamlessly with other telephony services including voice communications. However, DSL does have a limitation on transmission distance, which…show more content…
will evaluate the innovation of the technology. In doing so, Northeastern Health Services, Inc. will evaluate the five attributes of innovation: relative advantage, compatibility, complexity, trialability, and observability. First the relative advantage of the innovation will be evaluated and determined that for the rural office locations with limited availability of high speed internet solutions, cable internet provides a highly reliable broadband connection. Next Northeastern Health Services, Inc. will look at the compatibility of the innovation with current infrastructure. Cable internet is a broadband connection with a Ethernet handoff to the customer that fits right into the existing network. Additionally, this layout would be very similar to what Northeastern Health Services, Inc. staff have seen at home and other locations. Third, Northeastern Health Services, Inc. would evaluate the complexity of the innovation. Again, cable internet is a simple hand off to the customer and should integrate seamlessly into the existing network design. Fourth, Northeastern Health Services, Inc. would evaluate the trialability of the innovation. Northeastern Health Services, Inc. would be able to install a cable internet connection at one of the location and perform a proof of concept on the solution. This would allow them to test the bandwidth and transfer rates of images to the reading location and prove the technology as an acceptable means of connectivity. Lastly, Northeastern Health Services, Inc. would evaluate the observability of the innovation. Northeastern Health Services, Inc. would be able to contact and discuss with current cable internet customers to discover their level of satisfaction with the product to determine if it is a good fit for their

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