The first task you have is to hire a Human Resources Manager. What traits, skills, and knowledge should the candidates possess to be considered for the position? What would be the first steps you would take in the hiring process? Week 4 Role of Food and Beverage in the Hotel (graded) What are some of the Food and Beverage services commonly found in a hotel? When staying at a hotel do you use any of these Food and Beverage services?
In order to reach its goal of regaining the competitiveness in the industry, a restaurant management system must be implemented. Abate Restaurant Manager is an engagement, analytics, and tableside ordering platform that brings Saleforce.com, world class customer focus, infrastructure to the restaurant industry. This system offers lots of features like inventory management, manager monitor, point of sale table management, etc. which will all boost competitiveness and productivity of the
Third it will explain how Kudler Fine Foods should determine the products it wants tooffer. Fourth it will explain how Kudler Fine Foods should determine what its pricing should be relative to other catering companies. Fifth it
Unit four: Principles of supporting change in a business environment Section 1 – Understand why change happens in a business environment 1. Explain why change happens in a business environment. You should include at least three reasons in your answer. There is several reasons why changes happen in a business environment and it may include internal factors calls Proactive change, for example, a business wants to reduce waste and costs, a business launches a new product, a business decides to introduce a 24-hour customer support...or simple as a business decides to change the corporate restaurant facilities. The reasons for changes could be also from external factors calls Reactive change.
IMAGINEERING THE MEAL EXPERIENCE (Work in Progress) Pantelidis, I S and Marée, G (2009) Imagineering the meal experience, EuroChrie Conference, Helsinki, 22-24 October (Refereed Working Paper) ABSTRACT The restaurant business is changing rapidly. A highly competitive media driven industry with guests that have exponentially increasing expectations must embrace Imagineering as a process of redesigning technology, processes and minds in order to achieve competitive advantage. The effects of Imagineering on key operational areas and the effect Imagineering may have on the meal experience are examined. The author proposes an alternative view of the meal experience with Imagineering central to the process of better understanding the meal experience and as such delivering an enhanced service to the consumer. The paper hypothesises that using imagineering in restaurants dramatically changes the balance of key operational principles for any type of restaurant and subsequently alters how the meal experience should be viewed.
Unit five: Principles of supporting business events Assessment Section 1 – Understand how to support the organisation of a business event 1. When organising a business event, describe the range of support activities that may be required. When organising a business event support activities that may be required are sourcing a venue, checking what facilities they have and any costs involved and then making the booking, arranging for any guest speakers and arranging any necessary travel and accommodation and sorting out the food and drink, collating any special dietary requirements. You may also have to prepare and distribute any necessary documentation such as agendas and maps with directions and information such as parking requirements. 2.
Unit number: BSBDIV301A Work effectively with diversity Assessment number: 1 PART A 1. Keiran and Bella’s catering business a) the diverse community Keiran and Bella should look into demographic, geographic and physiographic while gathering information regarding the community they live in. It is important to know about the age, gender, the country of origin, qualifications as well as where people live, what associations people belong and how they think, behave. It is also necessary to know how much people earn in this area to sort out if they be able to afford their catering and if they want to use it for personal reasons or work. To find out it all they should go to the city council and make market research about demographic.
1.5. Explain why it is important to include a variety of food and drink in the diet of an individual with dementia 2.1. Describe how mealtime cultures and environments can be a barrier to meeting the nutritional needs of an individual with dementia 2.2. Describe how mealtime environments and food presentation can be designed to help an individual to eat and drink 2.3. Describe how a person centred approach can support an individual, with dementia at different levels of ability, to eat and drink 2.
P1: Explain the Role of Communication, Presentation and Teamwork in the Provision of Customer Service in Hospitality Businesses Communication Effective communication is important both within a hospitality business. Effective communication improves business efficiency. Communication is about passing messages between people or businesses. Messages between a sender and receiver take place using types of communication such as email or phone. One-way communication is when the receiver cannot respond to a message.
Stephani K.A. Robson’s (2008) article, “Scenes from a restaurant: Privacy regulation in stressful situations” conducts an exploration regarding a study that examines the use of architectural features to regulate privacy under hypothetical situations that are likely to generate low, moderate and high stress, comparing the seating choices of males and females in a variety of dining scenarios in a restaurant. Privacy is generally said to be a means of obtaining the freedom to choose how much of ourselves to expose to observers, with exposure not being strictly limited to being seen by others. Privacy can be violated physically by means of spatial encroachment, visually through an extended unwelcome gaze, or acoustically via loud conversation or other noise stimuli. Regardless of its form, the invasion of privacy causes discomfort through a presumed level of intimacy, consequently causing emotional stress, which initiates a variety of conscious and unconscious behaviours that attempt to regulate personal boundaries.