How To Analyze A Case Study

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IT 610 Information Technology Management (Fall ’08) Old Dominion University How to Analyze a Case Study Adapted from Laudon & Laudon’s Management Information Systems A case study helps you learn by immersing them in a real-world business scenario where you can act as a problem-solver and decision-maker. The case presents facts about a particular organization. You are asked to analyze the case by focusing on the most important facts and using this information to determine the opportunities and problems facing that organization. You are then asked to identify alternative courses of action to deal with the problems they identify. A case study analysis must not merely summarize the case. It should identify key issues and problems, outline and assess alternative courses of action, and draw appropriate conclusions. You should try to apply appropriate framework(s) in your analysis. There is no “standard” process or format for case analysis. You can structure your analysis in any form that is appropriate for the tasks at hand. The following case analysis process is provided to you as an example. The process has the following steps: 1. Identify the most important facts surrounding the case. 2. Identify the key issue or issues. 3. Specify alternative courses of action. 4. Evaluate each course of action. 5. Recommend the best course of action. Let’s look at what each step involves. 1. Identify the most important facts surrounding the case. Read the case several times to become familiar with the information it contains. Pay attention to the information in any accompanying exhibits, tables, or figures. Many case scenarios, as in real life, present a great deal of detailed information. Some of these facts are more relevant than others for problem identification. One can assume the facts and figures in the case are true, but statements, judgments, or

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