Put simply, it is when you walk into a store and evaluate how good or bad the employee treated you, but have you ever thought about how the employee feels. Let us look at how retail employees become bitter and cynical through working at retail stores. For the sake of confusion, and the attempt to alleviate it, we are going to call our employee Dan, and the wonderful establishment he works at Walgreens. Dan, within his first few days of working for Walgreens has learned about the policies, his responsibilities, and given a few lessons on how to give good customer service. Dan is now facing his first customer and asks, “How can I help you?” the customer responds yes and asks where she can find the hair coloring.
Raving Fans Ken Blanchard Culminating Activity Book Report Table of Contents Page 3 – Introduction Page 3 and 4 - Summary of the main points Page 4 and 5 – Concept relating to the main point of the book Page 5 and 6 – Personal reflection Page 7 – Work cited Raving Fans Ken Blanchard’s Raving Fans is a book based upon a revolutionary approach to customer service. The main character, referred to as “The Area Manager” is new to his job and doesn’t know where to start. Fortunately for him, he’s paid a visit to by his Fairy Godmother, known as “Charlie”. Charlie’s purpose is to show The Area Manager the three magic secrets of creating raving fans, the ultimate in customer service. Charlie stresses that just having satisfied customers isn’t good enough anymore, and that the key to a successful business is to create raving fans.
Step Outside Your World Analysis o Describe the activity they chose and why? For this activity I chose to use one of the MSC (motorized shopping cart) that are available for public use at the local Wal-Mart. The reason I decided to choose this particular activity is because I have found myself getting irritated and sometimes feel the individual using the MSC doesn't necessarily need to actually be using the MSC. o What type of place did you choose to experience and why? I chose to experience a business that normally fairly busy, the local Wal-Mart is generally quite busy lots of shopper's pushing hand cart's, employee's, pushing cart's full of merchandise, and of course those individual's on the MSC's.
Trice 1 Chancelor Trice Mrs. Edgmon English 1301 13 february 2012 Analysis of "A & B" In the analysis of A & B John Updike uses a good narration process. Right from the start i noticed that John Updike main character of the short story is a young man Sammy. Sammy works in the A & B. The A & B is a grocery store in the center of a small city near the ocean. The short story is manly based on four character's, sammy one the the cash register clerks, and three girls who walk into the store.
John Updike’s “A&P” is the story of a cashier at a grocery store and how he matures. One of the ways Updike expresses this is through the main character’s views and description of the opposite sex. Sammy’s changing attitude towards women displays how he grows and matures throughout the story. His harsh criticism of the way women think and look is displayed right from the beginning of the story but is later shown to be a bit softened. The reader sees this through his negative description of the regular shoppers and of the woman he checks out in the beginning, his mixed feelings about the three girls, and through his effort to defend the three girls in the end of the story.
In John Updike’s short fictional story “A&P”, he uses multiple characters to convey his story to the reader. He utilizes the characters to better portray the theme of his story as well as set the tone. Updike shows contrasts between characters causing internal and external conflicts which greatly attribute to the story. The central character in Updike’s story is a 19 year old boy named Sammy, a cash register attendant at the grocery store. Sammy is also the narrator, which I believe Updike chose so that the reader would better understand the situation and internal conflict.
CTAP (word count: 3,204) I. Identification Summary: Barbara Melton is one of two reference librarians at a public library in Marsville. While working, she is approached by a young man who asks for help in researching the city’s water supply and cyanide. Her feeling is that he is nervous and his questions make her uneasy about his motives. She is a professional who believes strongly in the librarian’s code of ethics that protects patrons’ privacy and access to information.
He begins his collection with a poem directed at the reader, opening with lines that may also challenge them. “I wonder how you are going to feel/ when you find out/ that I wrote this instead of you,/ that it was I who got up early/ to sit in the kitchen/ and mention with a pen/ the rain-soaked windows,/ the ivy
Paul Jones Ms.Smith History Period 6 12 November 2012 Civil War Reenactment On my tour of one of a great Civil War Reenactment, I experienced and learned a lot of information that I was able to enjoy with my family as well. When my family and I first entered the setting of the Civil War, my brother needed desperately needed some food and rushed to find some delicious cotton candy. Nevertheless, after he finished scarfing down the cotton candy, we continued on with our tour of the Civil War. We arrived at our first regiment (the second regiment of Calvary) and were very captivated by what a solider seemed to be describing as some sort of battle scene. Well, we decided to stay (for nearly the whole time of our journey) and listen to
Juanika Lavalais Mr. Hainline/ENGL 1302 December 26, 2012 Expressive Writing “A&P” Dear Mr. Lengal, I am writing this letter to explain why I chose to quit A&P. You have been friends with my Mom and Dad for many years, and my parents has always viewed you as a well-respected man, but your unprofessionalism is the reason why I quit A&P. I know you are a good man, and I want to thank you for giving me the opportunity to work in the supermarket. Working in A&P has taught me independence, responsibility, and has given me enough work experience to find another job. The reason why I quit the store is because I feel you did not have to embarrass those three girls in front of everyone in the supermarket. I understand the girls were dressed inappropriately, but how you handled the situation was really unprofessional and could have been done in a civilized manner. After you confronted the girls in that matter made me realize your unprofessionalism.