An Analysis of UtiliQuest’s Technology
Based Ethics and Employee Morale
February 27, 2012
Note: Documentation on references are cited inside the paragraph body.
Date: February 27, 2012
Subject: An Analysis of UtiliQuest’s Technology Based Ethics and Employee Morale
Here is the report you requested on February 5, 2012 on UtiliQuest’s technology based ethics and employee morale.
You were absolutely correct. Our new technology based ethics is contributing to low employee morale. The current technology based ethics is creating a high stress level on our technicians because they appear to invade employee privacy. Since the implementation of Drive Cam, our Profit and Loss Statement reflects a 20% decrease on liable vehicle accidents which exceeded our target. Unfortunately, Utiliquest cannot risk enforcing ineffective ethical policies negatively affecting employee morale.
The solution to this issue is rather apparent. Instead of developing ethical policies for Drive Cam, Utiliquest needs to develop a set of Best Practices for their drivers along with an annual continuous training program to address the Best Practices. The Best Practices will enforce better driving practices which will enhance their driving skills and contribute to UtiliQuest’s overall safety program. The purpose of the Drive Cam program was to change employee driver behaviors that contribute to liable auto accidents, not to invade employee privacy with bad ethics and causing a decrease in morale.
Creating a set of Best Practice Standards in our training program will reduce our chance of obtaining frivolous lawsuits due to invading employee privacy. Our employees are stressed enough due to our working conditions and removing the technology based ethics that do not apply to state driving laws will increase employee production.
I appreciate the help of our Human Resource Department with providing me with our employee...