Amazon’s Technology Analysis

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Amazon’s Technology Analysis Introduction “A fact is the confirmation or validation of an event or object” (Baltzan, P, 2010). In the past days, people learned facts through books. Today, in the information age, people can get infinite quantities of facts from computers. That is the power of information technology. More and more business relies on information technology because the manager of these businesses realizes the big difference between the traditional model and the new model. Amazon is a good example. When Amazon’s founder saw the opportunity to change the way people buy books, using the big power of IT, he made a successful move and expanded Amazon.com, making it a comprehensive online shopping website. This article will show how supply chain management and customer relationship management works in Amazon.com and how they affect Amazon.com to get big success. Company Overview Amazon.com, Inc. is an American multinational electronic commerce company. Its headquarters are in Seattle, Washington, United States. The company was founded in 1994 by Jeff Bezos. It was just an online bookstore at the beginning of the time. Amazon sold their products in all 50 states and in over 45 countries. In October 1995, the Company announced itself to the public. In 1996, it was reincorporated in Delaware. On May, 15, 1997, Amazon issued its initial public offering of stock. The exchange symbol trading in NASDAQ stock is AMZN. The price of its IPO was $18.00 per share (Wikipedia, 2013). Jeff Bezos incorporated the company in July of 1994, and the site went online as Amazon.com in 1995. Amazon separated its retail website into many different countries, such as Canada, France, the United Kingdom, Italy, Germany, Japan, Brazil, Spain, Poland, Sweden, the Netherlands, and China. Amazon also offers international shipping within certain countries. In the beginning,

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