Alternatives and Recomendations to Selling Hazardous Products vs Recall

MBHA
JDT2 Task 2

A. Three Ways to Handle Situation 1. Alternatives to address whistle issue i. Do not recall. ii. Recall but resell whistles to non-elementary students iii. Recall and destroy whistles

Whistles are being sent to a South American country with different safety guidelines. (CPSC 2014) As the regulations of the receiving country do no reciprocate those in the U.S. there is no need for concern. Ensure the shipment is sent to the furthest possible school to lower the risk of items returning to the U.S.
This scenario is the most financially beneficial to the company. We would save the hundred thousand plus dollars it would take to recall the shipment. There would be no recycling or storage fees. As the items would go to the furthest possible area the company deals with, there is little risk that the whistles would return to the U.S. Making any potential litigation issues minimal.
The potentially negative aspect of this scenario is if consumers of any country were to find out there would be backlash, both domestic and international. No matter the regulations of the specific country we could send the whistles too, the most significant concern is that we would be perceived as valuing our children over those of other countries.
Alternatively we could repackage the whistles to go to a different target market. The U.S. regulations prohibit the lead content to be distributed to children 7 or younger. The whistles could be redistributed to other markets within the U.S. and abroad with a disclaimer “not for use with children less than 12 years of age”. The 5 extra years would ensure the whistles did not inadvertently go to an elementary school as most 12 year olds attend separate schools then 7 year olds.
Repackaging and keeping the whistles in the U.S. would not prevent family members from passing the whistles to younger siblings