Alaska Airlines Marketing Plan

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Alaska Airlines Marketing Plan Jason Miller Sumiah Ashley Jaber Quintus Qiu Due: May 15th, 2013 EXECUTIVE SUMMARY Alaska Airlines, operated by Alaska Air Group, is based in Seattle Washington. It is a major carrier—the seventh-largest US airline in passenger traffic. The airlines has been ranked the highest in customer satisfaction of traditional North America airlines by J.D. Power and Associates for the fifth consecutive year in a row. In the hopes of becoming the leader in the airlines industry, the Investor Relations team hopes to raise capital in the form of a stock issuance. To do this, we aim to prove to institutional investors that this is a frugal opportunity that will yield positive returns in the long run. This capital will be used to retrofit the company’s aircraft to make them more energy and fuel-efficient in order to lower costs, to increase comfort for customers, and to provide more amenities than what is currently offered, all in order to enhance the customer experience. To get this project underway, our overall goal is to show institutional investors, which currently hold 96.4% of the company’s stock, that we are a low-risk company that has essentially doubled our share price in the last 12 months. This will be done through an NPV analysis, which will prove that this project is worth undertaking. Table of Contents EXECUTIVE SUMMARY 2 CURRENT MARKETING SITUATION ANALYSIS 4 Industry Conditions 4 Situation Analysis 4 MARKET SUMMARY 5 Target Market 5 Gap in the Market 5 Alaska Airlines Product Offerings 6 COMPETITIVE REVIEW 7 DISTRIBUTION REVIEW 7 SWOT ANALYSIS 8 OBJECTIVES AND ISSUES 9 MARKETING STRATEGY 9 POSITIONING 10 MARKETING RESEARCH 11 MARKETING ORGANIZATION 11 MARKETING MIX 11 IMPLEMENTATION PLAN 11 ACTIONS 12 BUDGET REQUIRED & EXPECTED EXPENSES 13 EXPECTED REVENUE 13
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