Alan O'Connor Essay

927 Words4 Pages
1. From the interaction does it seem to you that Alan is actively listening? Why or why not? After reviewing the video about Alan O’Connor, his interaction with his employees shows that he is not actively listening. Even though he tries to communicate the issues with each employee, when they try and explain why, he does not take interest in what they have to say. It shows through his actions that he feels that he doesn’t need to deal with his employees personal problems. It is apparent that Alan O’Connor does not enjoy doing the performance reviews. Alan O’Connor’s behavior is very monopolizing because he only focuses on what he is saying, and not so much on what his employees are trying to communicate with him (Wood, 2012 pg.153). 2. Describe how Alan’s opening thoughts on his job, narrated in the video; affect his approach to the performance reviews. Does Alan’s view of his job foster a negative or positive work atmosphere with his employees? Explain. Alan’s opening thoughts on his job affect his approach to the performance reviews dramatically. His outlook on the entire situation is very negative and he feels uncomfortable performing these interviews. Even though Alan O’Connor tries to be honest with his employees on what they need to improve, he feels that the employees resent his effort in trying to help them. When in reality, the way Alan goes about communicating the employee’s necessary improvements is why Alan is receiving this impression from his employees. Alan O’Connor’s view on his job fosters a negative work environment because his outlook on his own job is negative itself. Through Alan’s body language and how he communicates with his employees, not to mention his poor listening skills, his employees have to deal with a negative work atmosphere. 3. Identify specific comments made by Alan that show he is either effectively listening to his
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