End Vision First, I think that implementing a good management plan by the upper level management is very important for KFF’s to succeed as a company. Having a replacement inventory coordinator who purchases the best possible products for all three stores, Also, having a person who controls the accounts payable, receivables, and finances that coordinate all vendors get paid on time will allow Kathy Kudler to focus more on duties that need more attention. For instance, implement a better website for the business will give better benefits to customer, therefore, sells will increase. The company needs to understand the difference between having a website and having an effective website. The website that is in place in KFF only displays the goods and services.
P5 Explain how internet marketing has made a selected business more efficient, effective and successful. In this assignment I will be explaining how internet marketing has made a selected business more efficient, effective and successful. Opportunities for business efficiency Business efficiency is very important for a business. The reason why is because, in order for a business such as B&Q to surpass their competitors such as Homebase, Wickes and other DIY businesses they need to use the web to interact with suppliers and customers, by using the web B&Q will become much more efficient because they can meet customers ‘demands’ and suppliers ‘needs’. Streamline customer communications is a very efficient way of working because streamline customer communications deliver fast services, this is best way to keep customers satisfied and when customers’ are satisfied the business becomes more efficient because they are meeting needs and accumulating capital.
Customer Feedback: Feedback from customers to a business either through their website or in person is crucial for improvements to the Website. The website would need to incorporate this into the design. This would be done through customers being able to leave comments on the website page. Those comments would need to be monitored as well as sending a reply to the person who made the comment to ensure that the customer knows that their comment is being taken seriously by the business. Security:The security of the website is crucial for the credibility of the website as well as the business.
This could be related to Tesco’s as they could offer to train their employers with more skills. • Using a Smart board for presentations or work related projects. This could be relevant to Tesco’s as they could use smart broads when they would have business meetings. • The purpose of being able to train employees would benefit a organisation in the long run in terms of having the staff more skilfully trained • The purpose of a smart board is to give information. Web based • Web based communication is where the information that a organisation has is transferred onto the organisations website • Using the internet.
• Customer Service – Businesses should aim to have good customer services because it is important to keep customers happy. How multimedia can help businesses to meet these objectives Navigation of a website – websites often use multimedia features on their website to make navigation easier and to make it look good. For example a continuous reel of moving images may be placed on the homepage of a news website to show each of the featured headline stories. This makes it easier for the users to see important information, special offers or links to featured articles/products without having to search through the website to find it. This sort of multimedia can act as a focal point on the homepage of a website meaning that users are instantly drawn to it as soon as they open the page.
2. Customer expectations Customers expected that the business website load up quickly and all the links work without annoying pop ups. Products should be up to date and its prices easy to access beside its terms and condition, and having privacy and security in the site. Also they require to view FAQ page
This will give McBride Financial Services an idea of where they need to improve or to verify if they need to expand the target audience. McBride Financial Service will be looking at using social media to target the customers in McBride Financial Services desired audience. Marketing Media McBride Financial Services targets professionals, retirees, and families so it is important to choose the appropriate media to target the specific audience. The goal is to reach the target audience to due this McBride Financial Services will use the Internet, which includes social media, television, movie, and radio ads. The use of smart phone applications would benefit McBride Financial Services by targeting professionals or the younger families.
M1 Involving the three methods that I gave above, I will now identify the target market, what customers are looking for and also if the demand would be sufficient. The three methods that I think it’s more suitable to my internet café are surveys observation and surveys. With this information I will see if I can open the shop. Surveys Surveys are important to every business, because it is with the results of surveys that every business is known of customer needs. Surveys are also helpful because it says exactly what customers want and also their opinions about a business.
Abstract In order to remain competitive within the growing market and attract new customers to the Broadway Café, an e-business strategy need to be deployed. We will be integrating strategies that not only pertain to sales, but also marketing, finance, accounting, and customer service. These strategies should increase sales, provide online customer service, and help enter the café into the global market. From a marketing standpoint, we will be implementing the beginning of selling several products online B2B and B2C. Adding an e-business will also allow better interaction with suppliers on the global market as well.
The first few pages of search results are key to attracting potential customers. McBride needs to configure its website so that it promotes its positioning in a search engine’s search results near the top. Because the criteria that the search engines use may change over a given time frame this must be a task performed a lot. Another consideration that McBride needs to look at is price. Some more considerations are why market online, how to market online, and how to track