Building an organization by grouping jobs into work units and allocating resources C. Identifying business functions and mobilizing leaders D. Being flexible and responsive towards customer needs and the competitive environment Correct! The correct answer is: D. A dynamic organization is, “flexible and adaptive, particularly in response to competitive threats and customer needs” (Bateman & Snell, 2011, p.16). 15. For today’s managers, the organizing function requires a higher focus on which of the following? A.
In today’s market climate, companies have had to increase their consciousness as to what really matters. The market is demanding more and more that organizations account for the interests of not just shareholders but all stakeholders. Team members, shareholders, customers, vendors, the environment and society’s interests must be in the forefront of consideration of all companies wishing to stay relevant in today’s market and workforce environment. This in more than just the right thing to do, it is an operational imperative that offers significant ROI to a business’ bottom-line. Companies must view themselves as part of an ecosystem; one entity in an interdependent interconnected environment.
There are two types of environments in an organization: internal and external. The internal environment is shaped by how the employees treat each other and can be a direct result of the culture. The external environment includes the employees and customers. Both environments are imperative to the success of the organization. The culture will set the tone and leaders who encourage teamwork are more successful.
These resources could be skills within the team, they could be experience or an experienced member of the team, and potentially they could even be financial resources that will help the team achieve what it needs to within the business. Co-ordination of team resources may involve deciding which members of the team would best utilize the training resources to improve the performance of the team on a whole and how the training could be shared; but as long as the team is working together in a co-ordinated way it should meet targets. Monitoring of team performance: The monitoring of team performance allows the team leader or manager to evaluate how well their subordinates are working, to assist their subordinates the team leader would have to effectively utilize resources. If resources are used ineffectively then it can be detrimental to the team’s performance e.g. a call operator may spend too long on each call, this would tire them out and drag the rest of the team’s performance down with them.
Organizational cultures also can be created and maintained by the organizations managers, leaders or supervisors. Organizational culture is a common understanding shared among a group of individuals, and a certain type of behavioral patters within the organization that causes employees to interact in a certain manner with one another. Citigroup’s organizational culture has an effect on employee’s performance level, productivity, customer services, and behavior. The current organizational culture of Citigroup mainly has been determined by what has been working in the past for the organization to remain successful. With Citigroup’s organizational culture it has guided employees toward the behaviors and attitudes that have put the company at risk.
The reasons for changes could be also from external factors calls Reactive change. For example, it could be for political reasons (new legislation…), economical reasons (exchange rates and trade issues…), social reasons (appropriate advertising…) and technological factors (installation of new technologies…) these examples are known as the PEST acronym and are often used to think about the factors influencing change in a business environment. Section 2 – Understand the purpose of supporting change in a business environment 1. Identify the main reasons for reviewing working methods, products and / or services in a business environment. To comply with changes, a business environment never stays the same and therefore it is likely that they will be continual review of the working methods, products and service.
Human resources management is responsible for recruiting, hiring, firing, and training employees. It also develops and implements company policy. In many cases, developing the ideal human resources strategy requires assistance from outside the company. • The business world has experienced numerous changes as a result of technology and globalization. It is important for the field of HRM to be prepared for these changes.
The team essentially becomes the boss, with oversight from the company’s managers whom act as a liaison in fostering communication and structure for the goals to be accomplished. The teams will have a sense of shared governance and accountability for the goal attainment. Key components of contributing to a successful launch of the newly created structure include, but are not limited to; a clear vision from the COO on what the direction, and plan of action will be, implementation of strong communication of the plan with the managers and employee’s, and a system of checks and balances to allow for adjustments to be made to accomplish the goals of the
Teams exist for a specific purpose in companies with the right mix of attention, trust, and commitment and shared leadership. Challenges will arise if the team members are not pulling together towards the same aims and objectives. Communication and information will go a long way to the successfulness of any team performance. 1-3 Teams are no different from individuals, with the exception that usually more people are involved within a team set-up. Teams need to have clear direction, and without clear direction or clarity about where it’s heading will flounder in the struggle to achieve real and possibly any real results.
With the rapid change in business it is sometimes difficult for companies to keep up because it must change the organizational culture. The reason why leaders are so important is because they are the ones responsible for ensuring that all employees understand any changes that need to be made. If these so called leaders cannot relate the proper information to the workforce it would be very difficult for the company to keep up with all of the rapid changes. Another strategy that can be used is that everyone within an organization should come together and express what their values as well as their beliefs. This will give management the understanding of what procedures should be put in place.