In this article, we’ll review the advantages and disadvantages of m-learning for the two primary delivery strategies: the use of mobile devices to delivery performance support and the use of mobile devices to teach through communication. If you have ever used your cell phone to find a phone number, check the date and time, or calculate a tip, you have experienced m-learning as performance support. You also may have experienced mobile devices that teach through communication. If you have called using a cell while driving to a customer site to ask expert advice or if you have sent your team e-mails via your Blackberry during a client meeting asking for examples or definitions, you have experienced mobile devices that teach through communication.
This section focuses on the advantages from two kinds of wireless mobile learning, mlearning as a form of performance support and m-learning as communication that creates knowledge. These are two very different strategies for using mobile devices. One assumes that advantages are derived from providing learners with a job aid in the context of their work. Of course, these job aids can be greatly enhanced depending on the device. The device can be wired so as to get the latest information, and it can use visuals, text, and audio to deliver performance support. In contrast, m-learning as communication takes a different approach. The advantages of this approach are based on constructivist theories of learning. The advantages of m-learning as communication stem from learners and experts constructing knowledge in an authentic context.
Wireless m-Learning as Performance Support
Wireless m-learning performance support systems (PSS) are similar to traditional PSS. m-Learning solutions integrate mobile devices with the work to help the user perform a task by providing information, guidance, and learning experiences when and where they are needed. Advantages of this use include the following:
• Puts training and...