BUS222 ASSINGMENT # 3 NAME: PEDRO RETUERTO DATE: 26 MARCH 2014 CHAPTER 5, Enhancing Telephone Etiquette: Make a list of 5 ideas for increasing levels of telephone courtesy as an image and trust builder. The telephone is one of the tools used in our daily business life. Proper telephone etiquette is very important because you are representing the company you work for. The telephone is our link to communicate with the outside world and that is the reason why it is critical for every single person to understand how much professionalism matters on the phone. By using proper telephone etiquette it will aid you with leaving callers with a favorable impression of you, and the company in general.
When sending professional letters out they reflect the image of the business therefore it’s important to ensure they don’t have spelling errors and have correct punctuation. This gives patients, staff and members of the public confidence in the business and keeps our trust with our service users. 1.4 Explain the importance of using appropriate body language and tone of voice when communicating verbally. It is important to be aware of our body language and our tone of voice when communicating verbally. Body language is in face a huge part of communicating, this is known as non-verbal communication examples include: • Facial Expressions • Gestures with arms or hands • Eye contact.
RES/351 Negussie Nega, M.A., DM 11/25/2013 Denise Rodriguez Business research is a process consists of planning, analyzing, and information to assist in making decisions. As an office manager I need to be evaluating the work flow process of the office, making sure not only does it run smoothly but also efficiently. As in most companies we had a manual filing system, we printed the invoices attached all backup paperwork and file in a manila folder for that customer. As we grew and technology advances the CEO wanted a more efficient way to maintain customer's files. We are growing and also moving to custom built office and warehouse location.
If customers are not greeted in a friendly manner then they are given a negative image of the company. A strength of a good receptionist is good communication abilities. A good receptionist knows a lot about the company and who works there, and if they don’t know the answer to a question they will find out the answer. One of my roles as receptionist is being aware of who is coming in through the front door and especially aware of who goes out! Occasionally residents try to get through the front door.
This paper has shown me that corporations and individuals can use these elements to legally enforce the oral contracts that are made on a daily basis. I have learned that in order to be successful in having the court decide in your favor there needs to be some evidence of an exchange of promises by both parties and to make sure that all contracts are fulfilled to make the company run more
The most important code of practise would be the privacy of personal data as we deal with sensitive data on a day to day basis then followed by great customer service. The guidelines in my workplace are all those of a general office. This ranges fro how to deal with emails answering the phones as well as calling participants and then also using all other office gear. Include data protection act Why is it important to plan your work and be accountable to others? (1.2) Planning is essential to any job you could possibly be in.
BUS 100 Week 5 Assignment 1 – Fundamentals of Effective Communication in the Workplace – Strayer Latest Purchase here: https://www.homework.services/shop/bus-100-week-5-assignment-1-fundamentals-of-effective-communication-in-the-workplace-strayer-latest Effective communication skills are essential in the workplace. Some businesses invest in training their employees on how to effectively communicate, because effective communication skills go beyond conversations. Employees must know how to express business issues effectively when writing reports and emails. Understanding the benefits of effective communication helps businesses to develop a workforce that is able to communicate effectively with coworkers, customers, and suppliers and increase productivity. Write a one to two (1-2) page paper in which you: Describe a time when you experienced effective communication in a business environment.
Shelby Sawallich Professor Iverson 9/26/13 Assignment #2 Litigation paralegals provide invaluable aid to attorneys in the litigation process. Litigation paralegals organize all of the details that must be accomplished before, during, and after the trial. Miller and Meinzinger (2013) note that litigation paralegals may perform the following tasks: investigate cases, review documents containing evidence, interview clients and witnesses, draft documents to file with the courts, and prepare for hearings and trials. In the area of investigation a paralegal can be the one to locate, contact, and interview witnesses as well as summarize those interviews. The paralegal can also schedule the witnesses for deposition and trial and maintain contact with them throughout the case.
Often times the paralegal will travel with the attorney. That may mean to the county courthouse, out of state, and even overseas. They are responsible for many different tasks that determine the success for the law firm as a whole. A paralegal will work around the clock to ensure the case is completed before a deadline. Could you imagine working in a law firm that has multiple attorneys?
Client Paper BSHS/305 Everyone encounters different types of problems. As a human service professional it is important to know the specialty and characteristics of each problem along with their clients. Having specific helping skills is vital as a professional in the Human Services field in order to be effective of the services along with the goals of the client. There are several elements that support both non-verbal and verbal communication. Different to the supportive elements to determine success, there is also a large range of barriers that both the client and the professional may face.