If the individual feels rushed, they may become agitated or restricted and not therefore understand clearly. They may ‘give up’ if they feel under pressure. • Eye contact and visibility, body language. Much of communication is visible. If a person can have eye contact with you and pick up o body language and other visual cues it will help their understanding and communication.
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
The main purpose of stage one is to build a non-threatening counselling relationship, help the client explore their situation and then be able to focus on chose issues. At this point the helper/listener helps the client to identify problems and then assess their own resources. At this stage most people are reluctant to change and may resist. Through positive exploration of new perspectives and constructive challenges to rooted negativity the client is able to move to the next stage. Some of the stage one exploring skills include; Open ended questioning, silences, focusing, empathy, paraphrasing, structuring and summarising.
However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
Throughout the book the author revealed plenty of useful information put into action in approving are listening skills to be better listeners. My actions consist of be more conscious in my listening skills and continue to control the negative emotions that sometimes arise that prevent us from listening to others. It is important to keep intact my emotion until I have a full understanding and clarity of the message being relied to me. I will remember to steer away from being defensive, because at the same time I can be unknowingly attacking others around me that loves me. With every opportunity of listening I will be mindful of creating a safe environment where clarity, understanding, and listening can take place effectively.
Then we need to empathize with the person, understand what they mean, an ask/encourage the person which we are listening with. When we question them we are showing them that we are listening/encouraging them to give their opinions on the subject. Last but not least paraphrase/summarize what our counterpart has said. When we repeat their ideas it helps the other person that we understood/listened. Finally don't interrupt when the person is talking.
In this life we always have our ups and downs when it comes to communication. I have learned how important to always listen to one another and open up if there is a problem to solve. In this course I have learned about types and strategies of listening
The relationship begins to grow and the listener more actively confronts and challenges the speaker. Building the relationship through listening and listening skills, reflecting, paraphrasing, using unconditional positive regard, empathising, challenging and tracking the client through their process helps to create trust in the relationship and will enable the client to go much deeper into expressing their thoughts, feelings, emotions and behaviours. End – Brings back the emotional safety. If not conducted sensitively and competently can undermine any previous established work. Emphasis is on reviewing, consolidating, saying goodbye and shifting success to client.
For children and young people to develop into adults with a high level of self-esteem and confidence they need to be taught life skills that enable them to build resilience, cope with life's challenges and have the capacity to accept constructive criticism and fend off negative comments for what they are without association. They also need to learn how to celebrate successes as well as coping with failure. 6.1, 6.3, 6.4 It is vital that children are shown how to have the confidence to express their feelings and the ability to say no if they do not like the way they are being treated. There will be occassions where adults need to intervene but learning how to cope in challenging situations is vital to their future well being. Giving children a safe, nurturing environment in which they are able to learn how to use the tools required to build resilience is paramount.
By becoming a better listener, it will improve our performance, as well as the ability to influence others, avoid conflict and misunderstandings among people. To be a better listener, we have to practice “active listening”. This is where we hear not only the words that another person is saying about, but, more importantly, try to understand the complete message being sent. In order to do this we must pay attention to the other person very carefully. Use our body language and gestures to show that we are listening and interesting to the topic.