Data may include tabulated numbers, graphs, and short explanations of observations. Graphs are to be drawn with a ruler, titled, and axis labeled. E. Answers to Lab Questions Include the answers to the questions that are part of the lab. Remember that these need to be answered on a separate sheet of paper and in Cornell Style. 3.
The escape route in case of emergency evacuation You may use a computer to draw the plan if you wish but it must be your own work. Use your report sheet for rough notes and hand in with your computer printout. Ask your tutor to help you if you are unsure of any points or terms used Unit 01 Learner report Assessment 1.1: Workshop floor plan |Learner name: |Learner no: | |Date: |Page …….. of ………
NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: Vanessa G. Hesterberg THIS FORM MUST BE COMPLETELY FILLED IN Please Follow These Procedures: If requested by your mentor, use an assignment cover sheet as the first page of the word processor file. The assignment header should include the Learner’s last name, first initial, course code, dash, and assignment number (DoeJXXX0000-1) justified to the left and the page number justified to the right. Keep a Photocopy or Electronic Copy of Your Assignments: You may need to re-submit assignments if your mentor has indicated that you may or must do so. Academic Integrity: All work submitted in each course must be the Learner’s own. This includes all assignments, exams, term papers, and other projects required by the faculty mentor.
Label Transitions, Internal Summaries, and Internal Previews One way to make sure you have strong transitions, internal summaries, and internal previews is to include them in the preparation outline. Usually they are not incorporated into the system of symbolization and indentation, but are labeled separately and inserted in the outline where they will appear in the speech. Attach a bibliography You should include with the outline a bibliography that shows all the books, magazines, newspapers, and internet sources you consulted, as well as any interviews or field research you conducted. The two major bibliographic formats are those developed by the Modern Language Association (MLA) and the American Psychological Association (APA). Both are widely used by communication scholars; you should
For example: MGT5019-8 7 | Save a copy of your assignments: You may need to re-submit an assignment at your instructor’s request. Make sure you save your files in accessible location. Academic integrity: All work submitted in each course must be your own original work. This includes all assignments, exams, term papers, and other projects required by your instructor. Knowingly submitting another person’s work as your own, without properly citing the source of the work, is considered plagiarism.
Some potential examples of waste in the BBM case are: (1) Using both sales associates and mobile phone specialists in the Customer Engagement Process, (2) Time associated with entering customer information into the system and time to validate and process entered information, (3) Cost associated with holding accessory inventory or lead-time associated with ordering accessories not available upon request. BBM could train the sales associates and mobile phone specialists to perform both roles to eliminate redundancies experienced by the customer as well as reduce overhead costs. Having one person handle the customer from engagement through activation would allow one associate to better understand the customer’s needs and reduce the potential that the customer is sold a product that doesn’t meet their needs. This will help to improve overall customer satisfaction. BBM could also reduce activation process time by
• If the procedures are provided, summarize the given procedures in your own words using numbered steps. Do not copy given procedures word for word. Write: “Refer to the lab sheet [give title] for detailed procedures.” f. Write: “Calculations and Data” on the left margin. • Compile all Observations, Explanations, Calculations, Questions, etc. using Data Tables, Charts, Graphs, Diagrams, Sketches, Sentences, etc.
| This source of information is an internal source in the finance department this is as they create the sales promotions and impose them. | Written | Written communication is the use of communication through words written down physically. | LTM can use written information when they are talking to their partners in different countries around the world. Another example could be them emailing other companies or schools to inform them about future plans and activities at the museum. | The purpose of this information would generally be to inform and educate people about future developments | This source of information is internal.
Explain how an organisation monitors customer service against the standards set (16 marks) Monitoring customer service against the agreed standards is important to ensure the customers’ needs are being met and problems arising are being dealt with so they do not arise again. Many organisations monitor customer service via feedback. This feedback can take the form of after sales or service questionnaires or can be more informal such a phone call after a customer has bought a product or used a service to check they are happy and there is nothing the organisation can do to help further. Calling customers or speaking with them in person can be a useful method for collecting qualitative data on how and organisation is seen by their customers. Organisations collect a wealth of data on their customers during there day to day interactions.
Written: Written information is very useful when you have to reach several persons but you don’t have time for a meeting or conversation. The symbols you use are representing the words that you want to say. Written information is at the most of the time very strict and clear, so people know what you mean. For example the department marketing can make a letter about their last market research and the results of it. It can help the company for the sales promotions and updating their knowledge about their consumers and concurrents.