2.1 Explain the skills needed to communicate with children and young people
Effective communication is one person sending a message to another person that is clearly understood by the person receiving it. When communicating with children and young people, facial gesture and body language are important. You need to make sure you speak clearly and slowly so that the child understands. You also have to listen to the child/ young people. You could also use makaton which is a sign language or PECS which is a picture exchange communication system. Signs support verbal information. Symbols can be used to bridge between the pictures and the written words.
Make eye contact and use active listening – If you say you are listening but are looking away it gives the child or person the message that you are not listening to them and are not really interested. Make sure that if someone is talking, you are giving them your full attention. You need to give the children your full attention and this may mean finding a quiet space so that you can actively listen to them without distractions from the other children.
Use body language and facial expressions - Make sure that you show you are interested by the way you act with children, young people and adults. Make sure you are approachable, get down to the child’s level as it can be intimidating if someone is towering over them. You should smile and react in a positive way to what they are saying.
* Active listening- active listening is more than just hearing, it involves thinking about what the other person is trying to convey.
* Facial Expression- demonstrates interest, express, feelings.
* Body language- refers to various forms of nonverbal communication, wherein a person may reveal clues as to some unspoken intention or feeling through their physical behaviour. These behaviours can include body posture, gestures, facial expressions and eye movements.
* Eye contact- eye contact is a form of nonverbal...