Running head: PROBLEM SOLUTION: INTERCLEAN, INC.
Problem Solution: InterClean, Inc. University of Phoenix
Problem Solution: InterClean, Inc. InterClean, Incorporated is an $8 billion cleaning industry is ready for a transformation from a solely sales-based organization to a solutions-based organization. The Chief Executive Officer and President, David Spencer has realized that as the industry evolves, clients are more interested in not just products, but solutions and services that will streamline their cleaning efforts in the wake of more stringent requirements for environmental safety (InterClean, Inc. Scenario, 2011). David Spencer is restructuring the company so that he can adhere to the needs of the company. The leadership team will develop a new sales strategy, which will include selling products and solutions to fit the need of each client. InterClean’s employees will be trained to engage directly with facilities managers, health care professionals, and operational executives in their customers' organizations” (InterClean, Inc. Scenario). InterClean is moving toward a new era. Spencer sees an opportunity for the company to advance competitively in the market make the change, InterClean’s employees will need some training to enhance the employee’s knowledge about the products and solutions in the new strategy for creating a competitive edge for the company. InterClean will have to evaluate their current employees to see where development is necessary and take action on it.
Situation Analysis, Issue and Opportunity Identification