It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes et WHY IT IS INPORTANT TO OBSERVE AN INDIVIDUAL REATION WHEN COMMUNICATING . This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other . It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people barrier to communication.
1.2 Within my own job role I support effective communication on a daily basis. Interpersonal skills enable me to interact, resulting in successful communication. Positive relationships with families, friends and my clients are vital in order to meet the individual’s needs and compile their care plan. I may share information with health care professionals on a one to one basis and/or with my client also present. During resident’s monthly meetings, I am able to talk within the group, whilst also ensuring that each individual can hear and understand me.
Effective communication skills are crucial in jobs in the adult social care sector. As care professionals it is our responsibility to make sure that our communication skills meet the needs of the individuals whom we work with. We communicate with a variety of people whilst at work and it is essential we build the best communication relationships we can. Tenants. Having a good communication relationship with my tenants is a vital part of relationship building, good relationships with our tenants enables us to care for them in the best way as we gain their trust, a greater understanding of them and their needs.
We also, could not do our job without the fantastic input from the many voluntary organisations working within the hospital such as multi faith leaders and support groups. It is important that all of these individuals work closely together to provide an holistic approach to the care the patients need and receive. You should strive to be courteous and trustworthy ensuring that you are able to give excellent verbal and written instructions and able to follow these instructions as prompted by others where your skill set allows. Showing the necessary willingness to continually improve your skill level is also paramount. 1.
My supervisions are taken on shift, my manager will watch how I work, how I integrate with the team of staff and with the clients in the care home and put forward any ideas on what I could do differently but also explain what I am doing well. It will also involve making sure that I fill in all the necessary paperwork such as care plans and accident forms and follow the appropriate policies. They are not formal and it feels easy during these times to ask for advise and to be supported when learning new things within the care home. The appraisals are more formal, myself and the manager will sit down and discuss everything about the job, anything from day to day tasks to staff grievances. The positive of this is that if there is anything I am unsure of I can speak in confidence and not feel embarrassed that I do not know how to do something in front of the care home clients and/or their families.
I need to know what way is best to ensure that everyone gets the best standard of care. I have regular meetings with the field care managers to ensure that the customers are happy with the care they receive, and the carers are happy in their role. This helps if there are any issues that need to be addressed, I can inform the field care manager of the next step to take if it is more care for an existing customer I will pass this on to the co-ordinator so they can contact the care manager. It could be that the occupational therapist, district nurse, doctor, McMillian or even a family member may need to be contacted.Communication has barriers for the elderly, people with learning disabilities, hearing lose or speech problems. Some of the barriers are listed below.Dementia, Alzheimer’s.These are one of the most common mental health problems in the community.
As a manager this should be an ongoing activity which is the “norm” for a care organisation which will enhance the quality of my work, make staff happier which can only make for positive outcomes for the care home and the service users. I am reasonable for completing all CQC applications and notifications, policies and procedures, general risk assessments, DBS checks, dealing with complaints etc. I am responsible for others such as staff, my service users, families and visitors etc. so it is imperative that I am knowledgeable in all areas of management to enable me to manage effectively and within the legislations set out by CQC. Continuing my professional development has been important for my career and has helped me vastly with problem solving.
Career Mapping In this essay I will briefly be describing the roles of a registered nurse, self evaluating myself by comparing personal transferable skills that I can bring into nursing. I will be looking at how to develop my skills that I am lacking in and discussing nursing career goals and opportunities I have learnt so far. The role of a nurse is very diverse, they have to be a care giver by assisting patients attending to their needs, communicator as they have to communicate with a range of people; patients and other healthcare professionals. Teacher by educating patients learn about their health and health care procedures they need to perform maintain or restore Health, Advocate to protect the patient and the human rights. Counsellor which is a process helping the patient recognise and cope with the problems.
Personal and Professional Health Care Communication Introduction Health care communication facilitates inter-dependence among health care members. It involves sharing ideas and thoughts with physicians, student nurses, nursing peers, patients, families and, other interdisciplinary health care members in a professional manner. Effective health care communication is important in care delivery because it enhances higher outcomes, patient safety, patient compliance to treatment, creates trust, utilization of healthcare, and satisfaction. Definition of Health Care communication Health care communication is the process in which an individual can collect and process adequate or basic health information needed to make the right health care decisions. Communication is the process of sharing information using a set of common rules (Northouse & Northouse, 1998. p.2).
This level of communication is important to support the building of a positive relationship with their care worker and myself. I would use formal positive communication when communicating with social workers and other professionals, again this communication ensures the positive relationship building between all parties, ensuring confidentiality at all times. 1.3 Analyse the barriers and challenges to communication within