The ability to relate to your co-workers, inspire others to participate, and mitigate conflict with co-workers is essential given the amount of time spent at work each day. Leadership/Management Skills. While there is some debate about whether leadership is something people are born with, these skills deal with your ability to take charge and manage your co-workers. Multicultural Sensitivity/Awareness. There is possibly no bigger issue in the workplace than diversity, and job-seekers must demonstrate a sensitivity and awareness to other people and cultures.
Dialogue with a family member and a stranger can be informal but communication within the workplace is much more proper. Companies consider project collaboration as good business practice so effective communication is a requirement for success. Having effective communication skills is crucial when working with a team of individuals. Confidence is one example of a good communication skill. By showing self confidence when dealing with different personalities that composed a team, the outcome of the task assigned is much more manageable to predict.
1.1 The reason why people communicate is to insure everyone has the correct information and instructions to follow, it also allows people to share ideas and experiences, express their feelings, socialize and ask questions. Communication enables people to build and maintain relationships with service users and work colleagues, to create a better working environment. It is easier for work colleagues to discuss and raise any concerns about a service user than to read in the care plan. 1.2 Communication can lead to good or poor service within an adult social care setting. Good communication with service users encourages participation in activities therefore promoting equality within the care setting.
As important as it is to run a successful business, it is also important to remember that we are all human and positive verbal and non-verbal communication can go a long way. Through research articles and examination between positive and negative supervisor-subordinate communication and how it affects subordinates job performance and satisfaction at my workplace I will gather my facts needed to write my research paper. This research paper will be beneficial to me and help me become more aware of supervisor-subordinate communication at my work place and help me develop
Understand why effective communication is important in the work settings Identify the different reasons people communicate:- • to express needs and wishes • to share ideas and information • to reassure • to express feelings and/or concerns • to build relationships and socialise • to ask questions • to share experiences Explain how to establish the communication and language needs wishes and preferences of individuals:- Communication in the work setting can lead to a number of things including a sense of anxiety or avoid being isolation. When you are working in a team and especially if it is in a company, you need to be a good team player and to get along with all members of clients no matter whether you like or not, If you don't communicate well they limit their ability to connect on any meaningful level and that can lead to conflict or any other trouble that can cause you to be excluded from the work field, so it is extremely important for a person to have better relationships with the colleague that you are working with. Positive communication skills like listening, open-ended questions, calm tone of voice and I statements help unite people because they are behaviours that lead to sustained relationships. Workplace relationships also become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. Be able to meet the communication and language needs, wishes and preferences of individuals Demonstrate how to establish the communication and language needs, wishes and preferences of individual I would establish a service user’s communication and language needs by:- • Reading his or her care plan • Reading his or her medical notes • Speaking to the client directly • Speaking to other colleagues • Speaking directly to members of the service user’s family Describe the factors to consider
You have many traits that allow you to work well with others. Personality is on e of the main factors in job performance (Robbins & Judge, 2011). You personality allows you not only to have a clear view of your own emotions; you are also able to assess the emotions of you co-workers. These abilities and traits will make you job easier and help motivate others. Those with positive personalities encourage others to be positive and create a pleasant work environment (Pearson-Prentice Hall, 2013).
They are experienced in tailoring learning, not only for the organisation and its needs; but for adults and they way they learn and want to learn and how to effectively teach someone the learning material, while encouraging and promoting learning. 2. Why is it desirable to maximise individual and team participation in learning events and how can this be done? It’s desirable to maximise participation in learning events as it helps allow the organisation to better create efficient procedures to help promote a positive learning environment for its staff. By creating a positive learning environment, the business is better equipped to conduct business, keep staff for longer and ensure the goals of the organisation are met and kept; the creation of an efficient work environment is periodical in nature and means that the organisation has a better trained and well equipped workforce.
3. Belongingness –this encourages the membership of a company sports club, it also encourages the involvement in company outings and office parties and this factor also encourages open communications. 4. Esteem needs- this involves regular positive feedback, the issuing of job titles to make the employee feel more important. This also involves promoting staff, this can make employees feel valued and can encourage better behaviour in the workplace and may also cause the employee to perform better if they show more self-worth.
Embracing Diversity in the Workplace Pamela R. Tsapalas Devry University “Cultural diversity is the idea that every person can make a unique contribution because of, rather than in spite of, their differences” (Belfield, n.d.). Culture is what defines us; it is what influences our behavior. People use their culture to judge other cultures, which can create prejudice and discrimination. The challenge is to learn about different cultures, respect their differences and value what they have to offer. Cultural diversity brings different experiences, languages and new ways of thinking that can benefit organizations.
Diversity is the understanding of an individual’s uniqueness and differences which ranges from age, gender, race, religion, political beliefs, socio-economic background, education and personality. The two strategies that human resource managers use in this situation are diversity management (managing diversity) and Equal Employment Opportunities (EEO). Diversity management is the management of the similarities and differences between the members of an organisation. It identifies the strength and weaknesses of the people in order to benefit the entire organisation. Equal employment opportunity is the removal of discrimination between the diversity within the organisation.