Aii How the duty of care affects the work of a social care worker The social care worker must: * Adhere to the set rule of standards laid out by the organisation and not work outside their capabilities as this could lead to negligence, incompetence or abuse and cause harm to the service user, colleagues or self. * Always act in the best interest of the service user and their care needs, giving choice and promoting independence whilst treating them with respect, whatever their choices and
Duty of care also means that all needs of the individual are being met this includes • personal hygiene • Food and water • Entertainment • Social needs • Medication. Employers also have a duty of care too, Their duty of care is to make sure that all of their employees have and safe and healthy working environment. How duty of care affects social care workers? Duty of care can affect social care workers because they have to maintain a high level of care. This is done by following policy and procedures, Being able to recognise dangers and risk withing the work setting.
Unit 1: Principles of Communication in Adult Social Care Settings 1.1 Identify different reasons why people communicate. People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. The communication could be professional, or personal. It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know” basis.
Duty of care is a legal obligation that is usually imposed on an individual person requiring them to adhere to a standard of reasonable care while undertaking or performing any acts of duty that could possibly harm others. Aii How does duty of Care affect the work of a Social Worker As a social care worker, you have a duty of care to the individuals you provide care for or support in your job role. This means you are expected to put the needs and interests of the individual to the centre of your thinking and practice. To also ensure decisions made do not cause any harm to the individual. Aiii As a social care organisation, you are responsible for providing care and support which is safe and promotes the health and wellbeing of the individuals.
Outcome 2 2.1 Picture boards, brail, sign language, finger writing, hearing aids. 2.2 my own role and practice can impact on an individual who has specific communication needs as if you do not communicate with a person in a way that they understand they may feel left out and alone, hence they may suffer from additional mental health disabilities such as depression. When you do spend time with a service user, and do include them and communicate in a way that they understand then they will feel as if they are valued Features of the environment that may help or hinder communication include: Visual Factors Lighting conditions: light should be on the talker's face Interfering objects: visual noise Distance: no further than 6 feet from the talker Talker's Face: face/mouth should not be covered head movements should be well-lit no eating, chewing, smoking moustaches
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.
Your eyes begin to widen when you are excited and thrilled. When scowling at somebody, your eyes close slightly. Sometimes facial expression is not very accurate as people may want to hide their true feelings so people receive the wrong messages. Eye contact Eye contact is the meeting of eyes of two individuals. This is also a way to show somebody that you are concentrated on somebody who is talking to you.
However you should be speaking at a good speed where the person who you are speaking to either on the phone or face to face understands as to what you are saying. Efficiency: to effectively communicate at work I must create an open atmosphere. When talking to either a colleague or parent I must avoid a tense environment because I may be giving a wrong message. 1.2 Describe the communication requirements of different audiences Different audiences require different communication styles. When communicating with other people, it is important to adapt to meet their needs.
Employers adopt this duty of care into their training and operating procedures so it is central to how they conduct their practice. Carers have also an added legal duty to follow the training and procedures of their employers. Carers failing to follow their duty of care or codes of practice can be prosecuted in court under legislation for malpractice, abuse or neglect. (b) How duty of care contributes to the safeguarding or protection of individuals This duty of care helps organisation plan work ahead, assess and compile personal care plans for each individual that is tailored specifically to that individual ensuring protection. When social care workers are aware of their own duty of care and follow the code of practices this enables them to work under clear guidelines ensuring a safer work environment and that all acts are done with the individuals best interests.
Good effective communication requires there to be trust and respect within the relationship. 1.2 Explain how to support effective communication within own job role. Effective communication helps us to understand the person or situation. This in turn enables us to build trust and respect, resolve differences and create an atmosphere where ideas, problem solving and caring can grow. Listening is one of the most important features of effective communication, it can make the speaker feel heard and understood, create