Service users are more likely to confide in carers which they trust and therefore will help to build their working professional relationship. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Asking the individual - this would enable me to identify if the individual is hard of hearing and also if they understand the language in which I am asking. This is probably the best way of establishing their communication needs as I will be able to gain an immediate understanding.
Level 3 Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. To express needs, share ideas and information. To establish and maintain relationships with others. To give and receive instructions. To give encouragement and to make a person feel valued.
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. Express an idea; to ask questions and receive an answer; socialise with people around us; to support others. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Colleagues communicate to build good relationships, to make sure we hand over information, to prevent misunderstanding or mistakes happening. b) Individuals using the service and their carers For the service users to participate in activities, to build good professional relationships. Aiii Identify three ways of finding out the communication and language needs of an individual.
b) Individuals using the service and their carers Communication between individuals using the care service and their carers is important as it builds a good relationship and individuals can express their needs and preferences to the carer to ensure they are met. Effective communication allows the individual to know what options and choices are available to them regarding their care. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. The service user would be a good and effective way of finding out information if they have the capacity to identify their needs.
PRINCIPLES OF COMMUNICATION TC 10, 1.1 Identify three different reasons why people communicate. To develop relationships. To share informations. To understand the others. TC 10, 1.2 How does communications affects relationships in adult Social Care setting (Give two examples and explain) Communication with service users is allowing us to develop positive relationships with service users and their families and friends.
UNIT 1 INTRODUCTION TO COMMUNICATION IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS 1.3 Explain why it is important to observe an individual’s reaction when communicating with them. It is important to observe an individual’s reaction when communicating as it informs you how they are feeling at the time. All communication has an effect on the person you are communicating with. This is a two way interaction process, it is important to observe the effects so any problems can be identified and dealt with. You will need the ability to communicate with a Service User in order to support their needs effectively.
Unit 201 – Principles of communication in adult social care settings Identify different reasons why people communicate. To form relationships with others – Give guidance, encouragement, support, build and gain trust and respect. To share information and knowledge – Share past and present experiences, follow or provide instructions. Express needs and opinions – If suffering any pain or discomfort, share feelings and emotions. Explain how effective communication affects all aspects of working in adult social care settings.
1.2 EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN AN ADULT SOCIAL CARE SETTING When we look at communication in social care and what it affects, we probably need to look in 2 areas. The first is the people we support and the communication we share with them, if we consider are job role it is vital communication is clear and made simple on many occasions because this can help establish trust and confidence from those we support, it helps individuals understand what is happening and their need to be understood. The second area is those we work with, using effective communication is important so that continual needs are supported and that we keep a clear idea of what has happened and what we need to do. The passing of information can only be done through communication. We keep a recorded trail of communication in many areas of social care, but even the communication that is not recorded is vital to be clear and understood.
Unit 301 Principles of communication in adult social care settings Understand why effective communication is important in adult social care settings 1.1 Identify the different reasons people communicate * People communicate for many reasons such as to express their needs, share information, express feelings, ask questions, build relationships, receive instructions 1.2 Explain how communication affects relationships in an adult care setting * In care setting effective communication can gain trust with service users and carers resulting in good relationships Understand how to meet the communication and language needs, wishes and preferences of an individual 2.1 Compare ways to establish the communication and language needs, wishes and preferences
Assignment 201 Principles of communication in adult social care settings Assignment composition Assignment overview In this assignment, you will complete tasks to demonstrate your understanding of the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. You will also address the issue of confidentiality. Tasks There are two tasks to this assignment. A Short answer questions B Poster This is a summary of the evidence required for the unit. Task Evidence Learning outcomes A Short answer questions 1.1, 1.2, 1.3, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4 B Poster 4.1, 4.2, 4.3, 4.4 Task A – Short answer questions Ai Describe four different methods of communication.