Aiii Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. 4 marks 1. To be able to see if the service user understands what has been said, either by giving off body language signals or gestures. 2. To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs.
Unit 201 principles of communication in adult social care settings why is communication important in adult social care settings? 1.1People communicate to allow each other to know how they are feeling and what they would like doing for them. Communication allows two or people to express their feelings as an individual or a group. We also communicate to obtain or give information. To exchange ideas.
CU303P/CT303 Principles of Communication in Adult Social Care Settings. 1.1 The different reasons why people communicate are To express needs, to share ideas and information, to reassure, to express feelings, to build relationships,to ask questions and to share experiences. 1.2 If you do not show effective communication then the person/people you are communicating with may not understand what you are trying to communicate to them. They may also misunderstand what you mean and give you an invalid response. 1.3 It is important to observe an individuals reactions so you are aware they understand what is being communicated to them.
To recognise then the service user is getting anxious or distressed as the service user may be nonverbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs To make sure that the service users’ needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. Remembering that everyone is different and no two individuals will require same care. 2.
By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual. By not using the correct aids and equipment, such as hearing aids, can make individuals feel isolated or they may even hold back on communicating at all. 3. Analyse features of the environment that may help or hinder communication. Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying.
Principles of communication in adult social care setting Unit 201 Outcome 1 Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate. People communicate; to give and receive support to express thought and ideas to obtain share and express information to express feelings wishes needs and emotions to develop relationships 1.2 Explain how effective communication affects all aspects of working in adult care settings Whether verbal or non verbal communication is used between carer and resident it is extremely important so that I as a carer can understand their needs, feelings and wishes so that they are cared for as well as they possibly can be. I must communicate with their family, other work colleagues and specialist practitioners to ensure I know and understand fully the residents wishes and care plan. 1.3 Explain why it is important to observe individuals reactions when communicating with them. Whether verbal or non verbal communication is used it helps me understand a resident.
e) Share knowledge. Aiii Give two reasons why it is important to observe the reactions of an individual Using the service when you are communicating with them a) To see whether they understand what has been said, body language and facial gestures will convey this. b) To see if there are any changes such as anxiousness, anger, frustration which could suggest safeguarding and even (abuse) issues. Aiv Explain why it is important to find out about an individual’s a) Communication and language needs To make sure their needs are being met, and the correct aid is available to enable this, such as hearing aid, pen and paper, communication book as some people have many different ways in which they communicate. b) Wishes and preferences Misunderstanding/mistakes could be prevented, you have a better insight about the individual (religious and cultural beliefs) therefore ensuring effective communication.
1.3. Explain how standards inform reflective practice in adult social care? Standards i.e. the code of practise explain the way that we should be working, you can use them to think about the way you work and compare them to your own work and decide if you need to make any improvements. They enable us to gain professional development and provide a way to identify good practices.
Sign Language - Use of hand signs Picture Cards - Using pictures and diagrams to communicate Body language - Recognizing body gestures and facial expressions to share information Aii. Identify five different reasons why people communicate. People communicate for the following reasons: Social Interaction & Stimulation Express Emotion To express needs such as eating, drinking To express physical pain or suffering To express thoughts and ideas Aiii. Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. To identify whether or not the individual fully understood what you were communicating to them.
Assignment 201 Principles of communication in adult social care setting Ai : - Blind - Braile Deaf - Sign language hearing aids Touch Face to Face – a smile or a friendly face Aii: - 1. Ask questions 2. Relationship 3. Express there needs 4. Gain information 5.