Use and develop systems that promote communication UNIT 1 Use and develop systems that promote communication UNIT 1 OUTCOME 1 1.1 - As a Care Coordinator I have a responsibility to my residents, to accommodate, and provide support for all residents, and their individual communication needs. By performing assessments with individual residents, I am able to understand the problems they have with communication, and actions and aids I can supply, to enable them to communicate effectively. In assessing communication needs, I need to consider each individual, and cater for the individual’s needs. I need to consider ‘groups’ of individuals, for instance males/females, foreign speaking users, deaf/Blind users etc. The actions and aids I supply for communication needs should benefit not just the individual, but the group of service users as a whole, and encourage interaction, inclusion, and social contacts.
Mental health professionals practice active listening and encourage the client to express their feelings. Mental health counselors develop and implement treatment plans based on the client’s physical or mental condition. Client information is collected through interviews, observations or tests which guide counselors in the development of therapeutic information strategies that will help clients deal with their problems by targeting at-risk behaviors which promotes optimum mental and emotional well-being of the client (Erford, 2010). Over the past decade organizations have come to the realization that mental health professionals need to become competent in cross cultural interactions. Competent multicultural mental health professionals play a key role in success of mental health counseling interventions (Connerley & Pederson, 2005).
Introduction The Department of Health's review Treatment Choice in Psychological Therapies and Counselling (Department of Health, 2001) formed a key document which reviewed psychological treatments and patient outcomes. It was the most comprehensive review since the work of Roth and Fonagy (1996) and the evidence base for psychological therapies was reviewed within The Psychological Therapies 'Matrix' which intended to aid delivery of the range of therapies, at the same time as aiding services meeting the HEAT Psychological Therapies Access Target (NHS Scotland, 2011). Improving Access to Psychological Therapy (IAPT) echoed the need for evidence based psychotherapy which was accessible to all and Cognitive Behavioural Therapy (CBT) has at
On occasion there are self-awareness unexplored problem areas that the counsellor encounters with a client. This could be the counsellor struggling to show acceptance to the client as they are discussing a belief with the opposite opinions of the counsellor. Transference and counter transference (where the client or counsellor see traits of individuals personal to them for various reasons and experience conscious or unconscious feelings towards the other) is also a problem are in counselling which continuous training and supervision sessions are needed to reflect on and discuss supported clients. This is a chance for the counsellor to discuss and reflect on their work with a supervisor. An opportunity to explore feelings, prejudges or develop self-awareness is essential to empower the counsellor to support their clients safely, positively and
Introduction to Communication in Health, Social Care or Children's and Young People's Settings. 1.1 Identify different reasons why people communicate. People communicate in order to establish and maintain relationship with others, to give and receive information and instructions, to understand and be understand, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of vulnerable adults. It is a basic requirement of my job role to communicate with individuals and their famillies, other members of staff on a daily basis.
Issues Affecting Career Counseling Goals Clients from multicultural populations will be facing barriers, making it difficult for both the counselor and the client when attempting to set goals. In order for a counselor to set reachable goals for their clients, he or she must “view clients within the context of their environment, explore whether client problems are connected to oppressive, social, political, or economic conditions, move beyond the traditional models of helping” (Ratts & Santos, 2012, pg. 113). Going beyond what one has learned includes being an advocate for the client. As a client’s advocate, a counselor will be able to recognize how factors regarding the client’s “social, political, economic, and cultural background” (Ratts & Santos, 2012, pg.
In the mini-lecture by Dr. Sue he states, “MCT can be defined as both a helping role and process that uses modalities and defines goals, consistent with the life experiences and cultural values of clients.” He also states that MCT involves broadening the role that counselors plays and therefore need to play multiple roles that involve not only the traditional role but systems intervention as well. It is important to avoid a blind application of techniques to all situations and all populations. Another important role is building a therapeutic alliance using empathy, positive regard, respect, warmth and genuineness, self-disclosure, management of counter transference and agreement on goals between the counselor and client (Sue & Sue, 2013) What is the significance of a client's social and cultural context within MCT? Multicultural therapy balances the individualism approach with the collective approach and acknowledges families, significant others, communities and cultures (Sue & Sue, 2013). In MCT the client’s social and cultural background is of importance.
The client of human services can be defined by the nature of the problems that exist in their individual, family, or group situation. Those individuals and their problems are the reason human services exist from the start. Problems are a part of everyday life, and they can come and go and be major or minor. In understanding this essential part of human service, the helper can fully understand what exactly can help the client and what helping skills can be utilized. In this paper, I will discuss the range of problems facing these client’s and what skills the helper can use in order to help their client.
It is also crucial that all members respect one another and be open and transparent with passing on information. According to Teahan et al (2002) in a survey carried out on professionals suggested that the majority of professionals required training in definition and clarification of professional roles. According to Kobel (2009) professionals must work together based on an understanding that each will have a different, but valid perspective to provide holistic care. The Department of Health (1998) outlined strategies to bridge gaps in knowledge and skills between professions. According to O’Dell and Grayson (2010) “knowledge management is a conscious strategy for moving the right knowledge to the right people at the right
Cultural competence also requires victim service providers to appreciate how workers need to move from cultural awareness to cultural sensitivity before achieving cultural competence, and to evaluate growth and development throughout these different levels of cultural competence in practice. Self-awareness becomes the basis for professional development and should be supported by supervision and agency administration. Agency administrators and public policy advocates also need to develop strategies to reduce their own biases and expand their