Develop and document, on behalf of an organisation for which you do or might work, a detailed process whereby it will be possible to investigate, identify, assess, and include the needs of customers in planning processes. Activity 1.docx How can quality, time and cost requirements be balanced? It's all about the expectations of the customer and what they intend on using it for. If they pay a premium price for a product then they expect it to be of premium quality and a quick turnaround. If the product is of low value, then the quality expectation isn't so great.
Activity 7 Process Controls Why is it necessary to have controls in place and what sorts of controls might be used to ensure that work processes are stable and product / service quality is constant? It is necessary to have process controls in place to guard against, if not eliminate error, fraud, rework, product quality and other risks. Process Control methods can be applied to any process. When designing and implementing processes controls, the organisation should clearly define what needs to be monitored and how best to monitor those processes. High quality outputs should display minimal variation with maximum capacity, and should align with the operational plans and goals of the organisation to have optimal effectiveness.
A. Develop an applicable standards and procedures section that includes four elements of acceptable or unacceptable behavior found in a code of ethics. Acceptable standards and procedures that company X will give to you and expects from you in return: 1. Trustworthiness- We will always do what we say we are going to do at company X. We must always be consistent, reliable, credible, acting with high integrity and honest.
The Need for Role of Discipline in the Uniformed Public Services Definition of Role of Discipline: This is the practice of training people to obey rules or a code of behaviour, using punishment to correct disobedience and rewards to encourage it. Rules and Regulations: Rules and regulations are put in place to maintain the expectation of the service; so that tasks run smoothly and there is a certain routine to be followed, for safety and efficiency. Tasks will get done effectively and to the best of the service's ability. Rules and regulations are also to get tasks done as quick as possible, but to a high standard. This is also to ensure that no faults are made, hence no lives being put in danger; meaning themselves or the public, or Public Service being scrutinised.
Performance standards are the results that are expected for performance to be satisfactory or successful. Performance standards can be stated in terms of time, cost, sales, and quality control. The performance standards that should be put in place to ensure the effectiveness of the operation should be the levels of sales, the inventory turnover, what customer are buying and not buying, and tracking of purchases. Performance standards should be set so they are attainable, measurable, specific, realistic, observable, and
The most difficult part of evaluating employee performance is creating a fair, unbiased appraisal. This is why it is easy to use the evaluation appraisal form to keep evaluations as fair as possible. The needs for this appraisal system are self-explanatory, not only will company expectations be reached, but employee’s motivation to reach these goal will be higher as
The inability to look past the right choice to the most beneficial one, the obligation to right versus wrong, and the idea of equality in the workplace may result in problems in the workplace for a person who holds these values within the obligation category. With this said, it is certainly valuable to know the individual ethical style and perspective held when entering a business atmosphere. This would allow for easier transition of ethical dilemmas into issues that can be accepted by everyone involved. This, in turn, would provide a better atmosphere for the company, the employees, and ultimately the
Organizational structure is the stereotypically categorized agreement of power, connections, privileges, and obligations of an organization. It determines how the position, authority, and duties are dispersed, regulated, organized, and how the information is disseminated between the various ranks of management. A structure relies on the organization's goals and policy. There are two types of structures, centralized and decentralized structures. In a centralized structure, the senior management has the power to make decision and has a strong control over departments.
It’s quiet, without fanfare. Ten Basic Skills of Outstanding Leadership Integrity- Integrity means honesty and more. It refers to having strong internal guiding principles that one does not compromise. It means treating others as you would wish to be treated. Vision/strategy- A leader must have a clear idea where his or her organization and unit are going beyond this month’s results or this year’s budget.
This procedure provides a format, which all employees should know, to allow for any disciplinary decision and actions to be carried out speedily, fairly and openly. This procedure outlines the rights of the employee throughout the procedure. It outlines the investigation process and the appeal process. Disciplinary action will normally take one of the following forms: : Formal warning and/or reprimand : Suspension with or without pay : Demotion or dismissal. It outlines what is classed as gross misconduct and would usually result in dismissal.