Attending meaning being in the company of someone else and giving that person your full attention, to what they are saying or doing. This includes reading the client’s body language and also taking into consideration all the silences and pauses in the conversation. Actively listening not only conveys information, but also encourages the client to continue talking. Tracking a client’s conversation and paraphrasing key words was explained and practiced ,as was understanding body language, not just a clients but our own and how it can affect responses. Our eye contact, speech, I.e.
1.2 Explain how effective communication affects all aspects of working in adult social care settings. The learner can. In my job I have to communicate with people all the time from my resident, family and friends, colleagues, and other working professionals. Its important that the information passed on is clear concise and accurate and informative this reduces the possibility of mistakes. 1.3 explain why it is important to observe individual’s reactions when communicating with them.
Emotional Intelligence Assessment Terricina L. Jackson Grand Canyon University: MGT-605 January 30th, 2012 Emotional Intelligence Assessment EI is the capacity to reason about emotions, and of emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth (Mayer & Salovey, 1997). In taking the emotional intelligence quiz I have a better understanding of how my emotions affect my professional and personal life. Although I have learned to control my emotions significantly over the years I still have a lot of room to grow. Being disagreeable is not necessary a bad thing, however to deal with any conflict I must learn to cooperate in order to meet my long term goals in every area of my life.
A good way to teach this to a child who is having problems with synthetic patterns, is to give them books, like Cat in the Hat by Dr. Seuss. Orally repeating words that sound alike and practicing writing them as we say them. As we do this the child will be able to say that –at makes this sound in a words, which will help them learn new and bigger words. Also a good way to use this type of instruction is to use actual objects and have the child sort them by the way they sound, then writing those words, and then making sentences out of them. Alternative #2: Spelling Based Instruction, on pages 234 and 235, is an approach that focuses on each child individual level of knowledge.
Award in Education and Training – Assignment One Learner name : Wesley Westaway Award in Education and Training – Assignment One Answer the below questions in paragraphs researching your answers from the course, books and the internet. Make sure you save your work to your computer. Learning outcome 1: Understand the teaching role and responsibilities in education and training Task 1 Unit 1 (U1) Assessment Criteria (AC 1.1) – Complete the following table and question to identify your roles and responsibilities as a teacher. (Please attach additional pagers and/or evidence as required.) Tick the box of those responsibilities that relate to your role: Teach/train learners – Large groups Teach/train learners – small groups Mark assignments and give feedback Work with learners on a 1:1 basis Register the learner with the awarding body Assess the learner’s work product Observe the learner in situ Mark the work against national standards Make regular appointments to support the learner to achievement Give positive feedback Submit assessed work for formative/summative internal assurance and standardisation Carry out internal quality assurance Attend training meetings and gain feedback Be a positive role model for your learners Tick Task 2 U1 AC 1.1 - Now we have identified some of your roles and responsibilities, explain the teaching role and responsibilities in education and training.
Learner Name_________Heidi underhill_____________________________________ Unit – SHC31 Unit | Learning outcome(s) | Assessment criteria | Questions | SHC31 | 1 | 1.1 | Identify the different reasons people communicate. | Communication I very important in order for me to know the needs my service users, and other members of staff on a daily basis to ensure effective team working. People communicate for different reasons , *To build and maintain relationships. *To express emotions . *To gain and share information ideas and experience’s | | 1 | 1.2 | Explain how communication affects relationships in the work setting.
Case Study 2 Civ) a range of approaches to help indivual make informed choices can be creating flash cards and other communication aids to help a person to understand the questions t is all about furnishing them with all the facts so they can make an informed choice. Cv) Different ways to help an indivual challenge decisions made by others such as medical practitioners, social workers and family members is to knowing key working skills, ensuring the service user understands letters or appointments accompanying them to appointments where you have gained permission to do so.Also to stand your ground for those less assertive due to age/learning disability or infirmity. Always make things clear as you go along to make sure you don’t confuse or mislead anyone and always respect their wishes in their best interest. Cvi) Possible consequences if the person views of others such as medical practitioners, social workers and family members are allowed to influence the choices
Unit 4222-201 1.1 Identify different reasons why people communicate Reasons why people communicate: -.to connect - to control - to express - to learn - to teach - to relate (establish, maintain, and adjust relationships) - to share (what’s on our minds, in our hearts, and from our guts) - to compliment - to experience - to be 1.2. Explain how effective communication affect all aspects of own work Communication is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace.
Unit 4222-201 Introduction to communication in health, social care or children’s and young people’s settings (SHC 21) Assessment criteria Outcome 1 Understand why communication is important in the work setting The learner can: identify different reasons why people communicate. to show feelings – fear, anger, happiness, pain express needs express wants express choices build friendships/socialise share information gain information explain how effective communication affects all aspects of own work In my work I need to communicate with people all the time. I communicate with lots of different people including the following:- Managers/colleagues Service Users and their families Visitors/Other services coming to drop in Key workers College Tutors As I work on a project which is not based at our main centre, it’s important to keep in contact with our manager on a regular basis and to contact her if I need any information or advice. It’s important to communicate with my colleagues to ensure teamwork and the best outcomes for our service users. On one day a week I take service users out in the community and if I need to pass any information on from the day then I speak to their key workers.
Assignment 201 Principles of communication in adult social care settings Ai) - describe four different methods of communication Verbal - Being able to see the person you are communicating with face to face can help you see their response by reading their body language. Verbal communication includes sounds, words, language, and speech. Speaking is an effective way of communicating and helps in expressing our emotions in words. Written - Written communication is the most appropriate when detailed instructions are required, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person. Letters, personal journals, e-mails, reports, care plans are some forms of written communication.