Guidance for Level 3 unit 1 P1 Don't forget to check the assignment brief so you know what you have to produce and the unit content so you know what you have to include. Name, qualification, unit number, unit name, criteria. This can be a header. Introduction - what are you writing and to who. Give definitions in smaller font size and italics for: communication, one to one interaction, group interaction, interpersonal interaction and alternative communication forms.
USE TARGETED COMMUNICATION SKILLS TO BUILD RELATIONSHIPS. CHCCOM403B. QUESTION 1. If your communication with colleagues and clients is effective, there will be an established rapport, a good exchange of information, and an ability to facilitate a healthy resolution to issues and defuse potentially difficult situations. Question 2.
The employees enjoy their work and are aware of the set goal. Although, there is a set goal they are given room for creativity and input. This allows them to make decisions and feel competent of the work that is accomplished. In chapter 3, we learned about different motivational theories such as The Hawthorne Studies by Elton Mayo, Theory X and Theory Y by Douglas Mcgregor, Immaturity- Maturity Theory of Argyris, Motivation-Hygiene Theory of Herzberg, and The Need Theory of Maslow. The factors that make people happy are all related to job content, according to
Characteristics of a transformational leader are providing vision and direction, gains trust from others, communicates expectations and critical purposes, motivate and influence rationality, advises, and guides individuals (Robbins & Judge, 2013, p. 383). I tend to be creative with the task given to me and I have the ability to think outside the box. Although I have a high attention to detail, my critical thinking and problem-solving skills make me an effective leader amongst my peers. “[T]ransformational leaders also show greater agreement among top managers about the organization’s goals, which yields superior organizational performance” (Robbins & Judge, 2013, p. 383). According to a study conducted by Gong, Huang, and Farh (2009), employees who work under transformational leaders had more self-confidence in their ability to be more creative and perform higher (pgs.
Demonstrating Communication Skills Rue, 2004 "Communication is the act of exchanging information. It can be used to inform, command, instruct, assess, influence, and persuade other people (p. 39)." Good supervisors will develop effective communication skills. Good communications skills are a necessity in the job of a Supervisor.
This element will ensure communication to be effective because the need can be met through the interaction or relationship. In the same way, the key to good relationships and effective communication between two parties is acquired through understanding, experience, empathy and humor. Furthermore, when used together these elements all have a positive effect on a quality interaction during the process of communication. R. Ellis, (2003)
As long as the current job isn't overly taxing, provide more challenging tasks--either in breadth or depth to spark an interest in employees. When completed, the employee will discover a sense of accomplishment, feel increased self-worth, and be more productive. And as a result, productivity and morale will
If everyone has a clear role then individuals will be less likely to become disheartened and be more willing to work together. * Open and clear communication is one of the most important points in effective team performance. Improving communication with other team members will help to build healthy interpersonal relationships. By encouraging team members to contribute their ideas and discuss issues and find solutions together this will increase trust and morale. * Effective Decision Making is vital to a team’s progress.
This sense of belonging is enhanced and reinforced when the team spends the time to develop team norms or relationship guidelines together. * Team members are viewed as unique people with irreplaceable experiences, points of view, knowledge, and opinions to contribute. After all, the purpose for forming a team is to take advantage of the differences. Otherwise, why would any organization approach projects, products, or goals with a team? In fact, the more that a team can bring out divergent points of view, that are thoughtfully presented and supported with facts as well as opinions, the better.