Westminster Case Study

997 Words4 Pages
The three changes that were proposed would have a great change on customer and transfer freight costs. First off, using POS would allow for more accurate delivery and better consolidation of shipments from Westminster’s three consumer product companies. This will reduce the number of trucks necessary since the shipments will all be integrated. Less trucks would reduce the cost of freight for customers while also increasing shipment speed and accuracy. Second, using “work-teams” will increase customer relations and communication to better meet the consumer needs. Better knowledge of consumer needs will reduce freight costs reduce the quantity of return shipments. Third, having bar codes that meet industry standard as well as shipments that have customized inner packs will probably increase the cost of labor when putting together the freight packages. They will also most likely be smaller shipments that require more frequent orders. In this case it may be beneficial to have third party warehouses close to major customers to keep an inventory. That way Westminster will be able to mass send inventory to the third party warehouse and then have it customized for each company. Setting up their own warehouses would just have too high of an overhead costs. Warehouse consolidation would have the following effects on inventory carrying costs, customer service levels, and order fill rates. For inventory carrying costs, this would have a obvious effect on reducing costs improving the usage of the warehouse space. Reducing the number of warehouse in some locations from two to one will reduce the cost of warehouse labor to manage the inventory as well reduce carrying costs by reducing the amount of unused space. For customer service levels, warehouse consolidation may actually create a decrease in customer satisfaction. If the warehouses are consolidated then that may increase the

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