Managing Change Part II MGT/426 Managing Change At times organizations tend to take on their own culture and in doing so, they face different challenges and changes. For Citigroup to compete, stay financially fit, and adapt, the organizations has to change. Citigroup’s employees must understand how change can be beneficial to the organizational and to them as well. By implementing change will allow the organization grow, meet customers’ needs, challenge the employees to improve his or her skills. Change is imperative for Citigroup to remain relevant.
Identify the main reasons for reviewing working methods, products and / or services in a business environment. The main reason why a business should review working methods, products and / or services are to ensure that they are keeping in line with other businesses. An example of not keeping up with the times is HMV. Change can cause added pressures to the business. However there are changes that would have a small affect on the business.
The apprehension of the management team is understood because that is the culture; however, once the functionality is implemented and the management team sees the growth and positive change, the company will be more adapt to change. The project management consultant’s strategies to convince the Levon management team to accept and move forward with the change required realistic information to be presented, as well as for the team to be shown where they can
To be a leader, you must be able to communicate, leader, plan and organize, train employee and make decisions. Communication is the key to any success. Supervisor must be able to communicate effectively with their team (Supervisor Standards, 2007). The must communicate changes that may arise throughout an organization, how to improve their teams job skills, changes that are made within the company, address and resolve issues that employees may be experiencing with other employees (Supervisor Standards, 2007). To be a leader means you communicate with your team about everything that concerns the team.
Our company strives to be as transparent as possible and to instill in employees the fact that an understanding of these elements is important to build a culture of trust within our company. A third component of our training ethics training will include a presentation of scenarios/dilemmas which participants will discuss and come to a consensus as to the appropriate course of action. Pairs of participants each will write an example of a dilemma and present it to the group for discussion. Another piece of this section will include role-playing scenarios and a question and answer period to clear up any misunderstandings.
It is important that the team’s purpose and role be collaboratively developed so all employees know and clearly understand the organisation’s vision, strategies, goals and objectives, and align their team goals with them. 5. Examples of documents that record in writing a team’s purpose and role are: • Mission statement – this is extremely effective as it defines the organisation's purpose and primary objectives as well as guides the actions of the team within an organisation. It spells out its overall goal, provides a path, and guides
The key to a successful project depends on consistent communication between all members of the team, clarity, and good performance measures. There are several steps that must be taking when selecting and acquiring an information system. The first step is to assign a project steering committee with people from different departments within or close to the organization; these individuals on this committee will coordinate, organize, plan, and manage the system acquisition process in researching what type of information system that would be right for the organization; then a project manager needs to be appointed to be the overseer of the project and to make sure the project will be on schedule as planned, staying on and within budget; next the project goals and objectives must be defined specifically for the organization and vendors will need to be screened and evaluated in order to get the best individuals for the project; after vendors have been screened and evaluated carefully, the organization should start receiving proposals from the screened vendors After all goals and objectives have been carefully established and understood, it is time to put a proposal together to receive
Ways we can ensure standards stay high include providing excellent customer service, retaining good levels of communication, keeping them informed at all times, offer information in a professional manner, treating customers with a positive attitude and responding to customer feedback. Personal Development is important for all staff to consider regardless of the level at which they work. It is about taking note of aspirations and goals and planning a way of pursuing these. Those who make Personal Development plans tend to be healthier, happier, focused people. It is therefore important that all departments encourage their staff to work towards CPD and training and development
Management Interview Paper HCS 413 Angie Wellman May 23, 2011 Successful organizations have already implemented methods when it is concerning internal and external services. The correlations between these two services are accomplished when each services knows what to be expected from them at the very beginning. To be accomplished and profitable in this coordination, both internal and external services need to understand the importance of communication. Communication between the employees of each service and their organization along with each other. Having good coordination of services all parties involved must have a good working relationship, have the same goals, knowledge, and working respect for
* Effective Decision Making is vital to a team’s progress. Team members should be aware of various methods of decision making and when and how to use these methods. This will enable them to collect the information needed and understand and problems to enable them to make the right decision. * Balanced Participation to make sure that all members of the team are fully involved and actively contributing to discussions and meetings. By listening to everyone’s opinions they will feel a valued member of the team which will improve their wellbeing and job satisfaction.