In order to honor the requests, they must be submitted two weeks in advance. Carol references to nursing policies and hospital’s rules. She distributes a copy of this policy to all the nurses in presence. Carol informs the staff of the immediate counseling procedure and references the HR department’s role and function for this purpose. Carol also hands out the nurse’s job description adding that hiring of new nurse is always expensive and her preference to work with all
A further element is the managerial or normative aspect of supervision and this could explained to some extent as maintaining standards.An awareness of the need to keep up with CPD, personal blind spots and prejudices that affect the the way how both trainee and counselor look at themselves which in turn influence how they see others and the way how they work, so the requirement to contiunaly learn about oneself increases knowledge and understanding which is vitaly important for personal development and growth that will enevitbly enhance thier work with clients. Casework supervision plays an important role as it provides support for the student or practising counselor.They have an
This makes communication challenging and the care worker needs to learn strategies to improve her sensitivity. Some staff will work with residents with dementia and need a background
It is vital for management to be aware and up to date with relevant legislation and information, as it is a part of their role to guide, support and influence other staff to do well in their own roles. As a member of management your own professional development not only impacts on yourself but also other staff, the Agency and the people who use the service. Staff must also ensure continuous professional development through reading policies and procedures to ensure they are working within the Agency’s set guidelines, attending and participating in team meetings in order for them to have input in to possible changes and discuss with colleagues good and bad working practices to ensure continuity in care. Staff must also be provided with training opportunities to update knowledge and ensure understanding as well as reading materials for informational purposes. In regards to the care industry, improving knowledge and practice ensures a happier, productive and more effective workforce and provides a sense of happiness, comfort, safety and well-being for service users therefore personal development is extremely important.
Unit 501: Use and develop systems that promote communication 1:1 Review the range of groups and individuals whose communication needs must be addressed in own job role. Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish In my role as Branch Manager of a care provider effective communication is paramount to its success. It builds trust, respect, enhances learning and accomplishes goals for not on myself but everyone around me. My role commands that I wear many ‘hats’ communicating with services users, workers(Carers/Nurses), advocates, my internal consultants, external professional bodies, solicitors, government regulators and my own senior management team. There are four main reasons why we communicate, Instrumental(To ask, to refuse, to choose or to express our needs), Informative( To gain information, convey information or to describe something), Expressive(To express thoughts or feelings), Social(Attracting attention, building and maintaining relationships).
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
Reflection – Handover During my time on placement so far I have encountered the handover of patients between nurses coming on and off duty every single day. The purpose of this essay is to reflect on this event. The purpose of reflection is to promote desirable pactise though the practitioners understanding and learning about his/her lived experiences (John 1995). I have decided to use the first handover that I saw being given for this reflection. It was my first placement on a rehabilitation and palliative care ward.
Meeting an individual’s communication needs is really important if you want to develop a good working relationship with them. It is essential that the people you support trust you as you are working very closely with them. To provide person centred care you need to be able to find out their individual’s needs; wishes and preferences and to do this you need to be able to communicate. You have a duty to work out how to improve or overcome communication barriers, and if they are not resolved then there is a risk that you will cross boundaries, provide care that the person doesn’t like. Everyone has a right to dignity, respect and choice and we need to be able to meet their communication needs in order to provide this.
The client of human services can be defined by the nature of the problems that exist in their individual, family, or group situation. Those individuals and their problems are the reason human services exist from the start. Problems are a part of everyday life, and they can come and go and be major or minor. In understanding this essential part of human service, the helper can fully understand what exactly can help the client and what helping skills can be utilized. In this paper, I will discuss the range of problems facing these client’s and what skills the helper can use in order to help their client.
1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.