Effective communication is important as it ensures that information is clear and accurate. This reduces the possibility of mistakes being made and making sure the appropriate care service is taken place, it is important to work as a team and keep that communication flowing. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. It is important to observe an individuals reaction when communicating so you can feed back off there expressions in there face and understand them a lot more in what they want or what they are trying to achieve. 2.1 Find out an individuals communication and language needs, wishes and preferences.
Promote Good Practice in Handling Information in Health and Social Care Settings. WORK BOOK-Unit 1(SHC 31) Unit 1 (SHC 31)- Promote Communication in Health, Social Care or Children’s and Young People’s Settings Unit aim: This unit explores the central importance of communication in such settings, and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality. Credit value-3 Level 3 This workbook covers the following elements: Learning outcomes: There are four learning outcomes to this unit1. Understand why effective communication is important in the work setting 2.
Communication between work colleagues is essential so the continuity of care for the client and staff are aware of needs and any changes of the client. Communication purposes are to communicate basic needs such as warmth, hunger, cold, fear of insecurity and protection from harm if needed. To form relationships with each other. Express our hopes, dreams and aspiration. To have our emotional and love needs met.
Jo Edwards. 15/07/15 CU1530 – Promote communication in health social care or children’s and young people’s settings. 1.1 Identify the different reasons people communicate. People communicate to express their thoughts, opinions, needs, desires and emotions, to share and gain information, knowledge and feelings, to socialize and build relationships, to motivate and reassure others, to get help, give advice and to ask and answer questions. 1.2 Explain how communication affects relationships in the work setting.
SCH31 Promote communication in the health, social care or children’s and young people’s settings Outcome 1 Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate Communication is great part of everyone’s life especially when working with children and young people in a care setting. We all communicate continuously, through a two-way process of sending and receiving messages. These messages can be verbal communication spoken or written words such and non-verbal communication, using body language such as gestures, eye-contact and touch. • People communicate for a variety of reasons such as: • To maintain and promote good working relationship • To encourage the children to communicate effectively • To ensure that everybody knows where they stand • To get their point across and ensure safety in the work environment • To help people understand how you are feeling and act accordingly • To work together • To prevent errors • Express your wants and needs • To help build and maintain trust • To negotiate and liaise with others All of these examples are essential for creating and developing personal and professional relationships requirements. Within a care setting an example of communication would be we when a social worker is required to pass on essential information regarding contact requirements, this can be done through a phone call, however to ensure the information is received properly the requirements need to be e-mailed and followed up by a phone call to ensure the e-mail has been received.
Unit 4222-301 Promoting communication in health, social care or children’s and young people’s (SHC 31) Outcome 1. Understanding why effective communication is important in the work setting * Identifying the different reasons people communicate People communicate in order to share information, establish and maintain relationship. It can also be used to bring out changes in attitudes and to motivate people. People communicate to inform others of their emotions like sadness, joy and satisfaction. Communication is very important when it comes to developing a positive relationship with service users and their families, as well as work colleagues and other professionals.
Unit 1 Identify the different reasons people communicate Communication is a tool with which influence can be exercised on others. Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is crucial for developing positive relationships with children, young people and their families, colleagues and other professionals.
TC201.1 Understand why communication is important in an adult social care setting. 1.1 Identify different reasons why people communicate. Communication is crucial for developing positive relationships with the residents and their familys. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message.
Communication is also a great way to show another person encouragement or to make others feel valued and understood in everyday life. Communicating with people such as our fellow employees, the individuals we support or relatives and friends of the individuals we support is an essential tool to someone working within the care setting and this is a basic requirement of the job. To ensure that all fellow employees who support our service users are working effectively, it is essential to communicate effectively. Effective communication can help to ensure that all fellow employees recognise and remember all policies and procedures. It can also help during instances such as reporting a complaint or incident.
1.2- Explain how effective communication affects all aspects of own work. * It helps to build effective relationships between colleagues, the service users and ourselves. This then gives us a better understanding of all of their needs as individuals, making sure their needs and preferences are being met. By building trust, preventing misunderstandings and developing our skills and knowledge we can discuss options and choices available and allow them to make informed choices regarding their care. 1.3- Explain why it is important to observe an individuals reaction when communicating with them.