The best communication method meeting individual's communication needs, wishes and preferences is given opportunity of choice. In case of deterioration of medical condition or personal falling out communication might become ineffective, advice should be sought. Ways of overcoming barriers of communicating: reduce outside noise speak clearly and slowly use interpreters provide induction loops improve lighting adapt to the individual's needs display clear signs listen carefully In order to be sure that individual was understood tasks have to be carried out at a steady pace, talking through before doing (step by step). Sources of information and support or services to enable more effective communication are individual's
Unit 1 1.1 Identify different reasons why people communicate People communicate for different reasons e.g) * To express needs and wishes * To share information and ideas * To express feelings * To build relationships + socialise * To ask questions and share experiences 1.2 Explain how effective communication affects all aspects of working in adult social care setting Effective communication affects all aspects of working in adult social care because if you don’t show effective communication the person you are communicating to may not understand what it is you are saying or asking. They may also misinterpret what you mean therefore giving you an invalid response. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe an individual’s body language when talking to them to make sure they fully understand what is being said, although they may sound like they understand they might look confused or may not be listening. In face to face communication the person listening may not always communicate verbally, and instead answer with a nod or shake their head therefore it’s important to pick this up for effective communication. 2.1 Explain why it is important to find out an individual’s communication and Language needs, wishes and preferences It is important to find out an individual’s language needs because not Everyone communicates in the same way.
Aiv) a) Its important to find out about an individual’s communication needs and language needs as every individual is different and needs different kinds of help. Getting to know your resident - in my case as a care assistant. It is vital as they could have a speak impediment and could need assistance or could be in pain. If you don’t know your resident you wouldn’t know what to look for if they was in pain or discomfort. b) Misunderstanding mistakes could be prevented, for example when you have a better understanding of your resident’s you have a better insight about the individual’s (religious and cultural beliefs etc…) this means you can give effective communication.
However you should be speaking at a good speed where the person who you are speaking to either on the phone or face to face understands as to what you are saying. Efficiency: to effectively communicate at work I must create an open atmosphere. When talking to either a colleague or parent I must avoid a tense environment because I may be giving a wrong message. 1.2 Describe the communication requirements of different audiences Different audiences require different communication styles. When communicating with other people, it is important to adapt to meet their needs.
It is verbal and nonverbal that includes gestures, facial expressions, body language, etc. Effective communication is essential in developing and maintaining professional contacts, interactions, and, or relationships. However, effective communication skills must be learned because they are not simply developed. They must be taught, practiced, and refreshed on a regular basis through formal and informal training in order to achieve and maintain effective skills. “We hear only half of what is said to us, understand half of that, believe only half of that, and remember half of that” (Cyr, n.d.).
Demonstrate how to establish the communication and language needs, wishes and preferences of individuals Communication is a two-way process and effective communication requires everyone involved to be able to express their own thoughts and messages and to understand the communication of others. It is also important to establish a level of formality required as not everyone wants to be called by their first name, some will prefer to make appointments rather than just “turn up”. It is also useful to be aware that written communications can be daunting for some people, a home-setting link book is a good idea, but you must check that
ntroduction Communication as described by Jeremy Stranks, author of the book 'The Health and Safety Handbook', is ‘the transfer of information, ideas, feelings, knowledge and emotions between one individual or a group of individuals to another. The basic function of communication is to convey meanings.' To put this more simply, Communication is a two way process, through which knowledge can be shared, feelings expressed or ideas conveyed. Communication is such a complex skill, which is crucial in forming relationships both personal and professional, or just generally expressing feelings and emotions. If handled badly, communication can lead to a breakdown in the interaction between the sender and the intended recipient!
By completing this unit you should know * The different methods used to communicate. * How to listen and respond to another persons concerns * What factors can affect and alter communication * Ways to overcome barriers * The skills necessary to communicate effectively * The different records used in a care setting * How to handle confidential information * Your own role in completing and accessing information When completed this book provides evidence across other units which your assessor can aid you with. Think carefully before you address questions – one word answers are not a positive way to demonstrate your knowledge The way we communicate with people can drastically alter the quality of care we give them. A well-chosen look or word can make a huge difference to someone feeling vulnerable or depressed. So can a badly chosen one.
Without having the necessary communication, skills to assist me this could be a difficult accomplishment. I feel that I am good at most verbal communication, although I tend to hesitate to speak to someone who is being verbally abusive. This is when my communication skills come to a halt. What assessment did you use to analyze your skills? The assessment that is used to analyze communication skills was speaking style including tone, volume, and dictation.
1.3 Analyse the barriers and challenges to communication within own job role The barriers and challenges of communication within my role could be • a break down of communication (lack of understanding) • lack of message clarity • distractions • Distance – and resources not working effectively. Communication within my role is extremely important this can work as a relationship building skill to perform basic levels of management to effectively lead and manage a team, the general social care code of practice states that communication should be open, accurate, appropriate and conducted in an appropriate way, by communicating this way and leading by example staff members will gain trust and confidence. Barriers could be communications were abbreviations are being used and others do not understand, Slang or Jargon is being used within the environment