A. An agenda’s importance is to keep track of any meetings proceedings, hence sending the agenda prior to the meeting give a chance for people to have a look and be prepared for it. It is also important to have the structure of the meeting to know the type of meeting they are attending and the proper code of conduct. B. The following characteristic shows the efficiency and effectiveness of a meeting: a.
What are the benefits to businesses (and others) of using information technology for doing work tasks? [1.2] • Administrative tasks can be completed quickly • Work can be easily amended and corrected very easily • Quality of work is improved with the access to spell checkers and made ready templates and layouts. • It makes a business more efficient, organised and productive. Section 2: Managing information This section will help you to evidence Learning Outcome 2: Understand how to manage electronic and paper-based information. 1.
This should be also during formal Team Meetings and Staff supervision meetings. Communication with the Service Users/ Clients should be also regular and as a Senior Staff Member I should be approachable to my Clients in the most effective and relevant method which suits each Individual. This methods must be identified in Clients Care Plans - so that all Staff Members are aware of the most convenient and effective method in which to communicate with each Service User. Evidence of Effective Communication may be: • Minutes of meetings ( team and service user, review meetings etc) • Care plans • Individual Supervision Meetings • Compliance with legal requirements and audit reports from CQC • Memos, emails and traditional letters to outside agencies. How to Analyse the barriers and challenges to communication within my own job role: To analyse the barriers and challenges
2.2 Explain how to prioritise requests All requests need to be dealt with in a timely and efficient manner. All attendees must also be notified of any change requests to be sure they are convenient. 2.3 Explain the purpose of prioritising requests Purpose of prioritising requests is to make sure that all relevant people are informed of changes before the appointment take places. 2.4 Explain the purpose of trying to balance the needs of all those involved 2.5 Explain the purpose of communicating changes to those affected 2.6 Explain the purpose of keeping a diary system up to date 2.7 Describe the different types of problems that may occur when new requests are made and solutions to these problems 2.8 Explain the purpose of following security and confidentiality procedures when using a diary
2.3 Describe the procedures to follow in event of a grievance Creating a grievance procedure An employer must draw up a written grievance procedure and provide a copy of it to its employees. Where appropriate, management, employees and their representatives should be involved in drawing up the procedure. Management and supervisors should be aware of the contents of the grievance procedure. Steps of the code of practice The code of practice requires the following steps to be taken: Holding a meeting A meeting should be held with the employee to discuss their grievance. You should arrange for a formal meeting to be held without unreasonable delay after a grievance is received.
Recording, Analysing and Using HR Information – (3RAI) Activity 1 Name: Nicola Cottrill Centre: Brooklands College CIPD Membership Number: 4216782X Word Count: 515 Briefing Note for the HR Director: Usage of HR Data I have reviewed the way in which our organisation collects, stores and uses HR data. I have identified two reasons why the organisation needs to collect HR data and types of data that is collects and how it is stored, and I have also outlined the benefits of the storage we use. Why We Keep Records It is important to keep accurate HR records for legislation reasons and internal purpose, mainly being operational information, but it can be used for strategic and tactical areas of reporting. To satisfy legal requirements government departments like the HMRC can ask for information of our employees; how many we employ, pay and history and hours worked going back over a number of years. The Working Time Regulations and the Minimum Wage Act 1998 both require records relating to hours worked and pay.
There are tons of things to do on daily basis and having a list with sorted out priorities really helps. Making weekly, bi-weekly or monthly schedules can also reduce the risk of overlapping assignments or appointments. Prioritizing tasks and activities on a list with easy to follow legends like high, medium or low priority can help managing time effectively. Keeping a calendar is really useful. Sites like www.google.com offer calendar services that we can carry with us on our smartphones.
They help people get organised so that they know exactly what they should do and what is going to happen. These are in paper format when taken to meetings, and can be distributed electronically. Memos: Memos are used for informal communication with an organisation and can be in either paper or electronic format. Minutes: These have details of what took place at a meeting. These can be printed off in paper for meetings and can be distributed electronically Spread sheets: These can be used for various purposes, from statistical to analytical.
Just the same as any other situation first impressions at this point are vitally important. First impressions and opinions about a person and their surroundings are drawn upon first meetings and to be able to build a good relationship and rapport with a client it is important that these impressions of the therapist to the client and vice versa are good ones. It is important that the environment that the client is entering for therapy is positive and welcoming while still being professional there are a number of factors as a therapist that you need to consider here. Firstly the layout of the room should be carefully thought of, generally the set up should consist of two slightly off facing upright chairs to carry out consultations and talking therapies as well as an additional reclining chair for hypnotherapy sessions. The decor of the therapy room also plays a major role although there needs to be a warm and calming presence about the room too much decor can distracted from the therapy and will not improve the sessions being carried out.
The Agenda can provide focus and be used as a checklist to ensure that all points have been covered. How to prepare prior to a meeting There are many points to consider when planning an effective meeting but beforehand it would be worthwhile taking a moment to consider what type of meeting you will have, whilst deciding which points to factor in. If the meeting is going to brief and regular, you may decide not to include as many factors as you would for a big meeting. Below are various points for consideration, some of which have been taken and expanded on from “The Strategy of Meetings by George Kieffer”. 1988 by WARNER BOOKS, INC. Reprinted by permission of Simon & Schuster, Inc. Before the meetings: - Be sure you're clear on the stated goal, be sure all meeting participants are clear on the stated goal (email or provide everybody with a copy of a detailed and clear agenda and any other relevant background information or written documents).