Explain why it is important to adhere to the agreed scope of your job role. It is important because you
Unit 206 – Understanding the role of the social care worker Understand working relationships in social care settings 1.2 In a working relationship, the main reason for any type of contact with any person is to provide some sort of service or to use the service that is being offered. It is a professional relationship. In health and social care the service users depend on you and need to feel secure in the fact that the can rely on you to get certain tasks completed and be happy with the results. This probably would not be the same in a personal relationship; you would not have the same obligation to do these things. You chose personal relationships but you don’t choose your colleagues.
Personal relationships are based on emotions and are informal. In personal relationships you often share support between each other and feelings and thoughts as you can be who you are with family or friends. You can choose who you have a personal relationship with. Personal relationships involve socialising together outside of work. Working relationships are different to other forms of relationships because the relationship forms a particular non-personal purpose to achieve tasks /coordinate roles .A person’s job description and the line managements that exist in work settings often define these.
A personal relationship is informal, and any information you wish can be shared. 1.2- In the health and social care setting there are many different working relationships. These relationships will include: colleagues, manager, other professionals such as doctors/district nurse, service users and their family and friends. For each you develop a different type of working relationship and some will be more formal than others e.g. You would not address a visiting doctor in the same manner as you would a service user and you would not address your manager in the same way as you would a colleague although you must ensure that you maintain a professional manner.
Relationships between employers and employees are formed by individuals who are not of equal status. As a result one person has more power or authority within the relationship than the other. Other colleagues within a company is also a form of working relationship which requires good teamwork and communication to achieve satisfactory results set out within the company’s agenda. Service users along with their families are an important working relationship to ensure the well-being of an individual. Communication with psychiatric doctors, social workers and community practice nurses is also required within a good practicing working relationship.
Unit 4222-206 The role of health and social care worker (HSC 025) Understand working relationships in health and social care 1.1 A working relationship is different to a personal relationship because a working relationship is professional and has specific objectives and purposes and there are boundaries to follow. Other differences between a working relationship and a personal relationship are time limits, professional code of conduct to follow and employer’s policies and procedures to follow. You are only involved with someone in a working relationship because it helps achieve the outcome of the support plan and because it is your job, this is different to when you chose to be someone’s friend or when you are born into a family. 1.2 Different working relationships in health and social care settings are relationships with the people you support and relationships with your employers and colleagues. You have to build professional relationships with people you support to enable you to deliver the care required to each individual so you can get to know them and find out their likes and dislikes and routines they may have.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
1.1 Explain how a working relationship is different from a personal relationship? Work relationships are more like teamwork all working together. Personal relationships could just start out as work relationships but as you get to know each other, your relationship may blossom into something more. 1.2 Describe different working relationships in health and social care settings? A working relationship in health and social care is based upon professional settings followed by rules regulations and procedures.
Assignment 206 Understand the role of the social care worker Task A – Short Answer Questions Explain three differences between a working relationship and a personal relationship. Working relationships are professional and work in accordance with based on formal policies and procedures of the company and bound by contracts of employment and have codes of practice to be followed. Personal relationships are outside of the workplace. These are the relationships you have with family, friends or husband/partners. Personal relationships are based on emotions and are informal, often the shared support system between each other were feelings and thoughts are discussed and be who you are with family or friends.
A professional relationship, in this context, focuses entirely on the needs of the service user whereas a personal relationship focuses on the needs of both parties. 1.2 In health and social care settings there are a number of different working relationships. As well as the relationship a support/care worker may have with a service user, a support worker may have a working relationship with other support workers, doctors and other health care professionals, care managers and live-in carers. These relationships can be close, depending on the level of needs held by the service user. Other working relationships may include landlords, housing benefits officers and other benefits agencies, cleaners and maintenance workers.