Equality is about fostering and promoting the right to be different, to be free from discrimination, and to have choice and dignity and to be valued as an individual, with the right to your own beliefs and values. Health and social care services should meet the needs of people from all backgrounds. You should not be treated less favourably than anyone else because of your beliefs or your religion or because of any other characteristics you may poses. Equal opportunity is about addressing representation and balance, but is a term used in workplaces to describe the measures taken by organisations to ensure fairness between staff and patients. It means treating people as individuals, with different skills and abilities, without making judgment based on stereotypes.
1.1 The reason why people communicate is to insure everyone has the correct information and instructions to follow, it also allows people to share ideas and experiences, express their feelings, socialize and ask questions. Communication enables people to build and maintain relationships with service users and work colleagues, to create a better working environment. It is easier for work colleagues to discuss and raise any concerns about a service user than to read in the care plan. 1.2 Communication can lead to good or poor service within an adult social care setting. Good communication with service users encourages participation in activities therefore promoting equality within the care setting.
Unit 216 1 Explain how individuals can benefit from being as independent as possible in the tasks of daily living. Being independent can give service users a sense of empowerment, higher self-esteem and more confidence which can have a large effect on a lot of aspects of their everyday live such as make them more sociable while out in the community, it is important to promote independence in all aspects of the service users life whether it is social or personal, in the home or out of the home, as it makes the service users quality of life greater and enhances their knowledge for anything they may wish to do in the future. 2 Explain how active participation promotes independence in tasks of daily living. Active participation can be used
Unit 2 – EDR – Task 1 P1 Why is EDR important in a health and social care setting It is important to promote equality in a health sector because every patient needs to be treated the same in order to meet their needs correctly. Recognising Diversity is important whilst working in a health and social care sector because you need to be able to value every individual’s differences, including talents so that you are able to create a happy environment where every individual can participate. The way people dress, their appearance, age, race, skin colour, background and religion are all ways in which people can diverse against others. Recognising Diversity and Promoting Equality policies are put in place to ensure that all individuals receive fair and equal treatment in all aspects of employment. Respecting individual’s rights when working in a health and social sector is important as you need to ensure that all of your patients/customers are happy with the level of care and support that they are receiving.
Marie H-Hollands Unit HSC 3029 Support individuals with specific communication needs Outcome 1 1.1 Meeting our patients individual communication needs allows them the opportunity to keep themselves safe, this means by able and comfortable to report any concerns they may have. It also promotes diversity because the individual is able to express their beliefs and identity. Every individual has the right to be able to communicate. It is important to be able to meet their Communication needs to help them to have control in making decisions and having a choice in what They require. Communication can also empower individuals which can help them to take risks by making informed Choices, this can lead them to communicate their choices clearly to others because they have received information correctly.
To give encouragement and to make a person feel valued. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Effective communication would create a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be up to date, staff members will know where they are and if extra support is needed. b) Individuals using the service and their carers Effective communication is essential in building a good relationship between the client and the carer as it can help build trust and respect. Effective communication is fundamental in regards to the resident’s needs and preferences and to ensure they are met.
A person’s health could be changed by the environment or how comfortable that patient is in their current surroundings, therefore for a patient’s health to improve they need a stable and productive environment, and must be happy as a patient. The third concept, environment, to me includes all the internal and external factors that act on human beings and affect their behavior and development. The idea behind this concept is that the environment influences individual and collective health and that individuals who experience a positive, comfortable nursing environment are more likely to demonstrate good health versus those
UNIT LMC E1 – LEAD AND MANAGE EFFECTIVE COMMUNICATION TO PROMOTE POSITIVE OUTCOMES FOR PEOPLE WITHIN CARE SERVICES Some job advertisements ask for people who can ‘communicate on all levels’, meaning that the person should have the skills and inclination to be able to communicate well with a wide range of people, this should certainly be the case for any of the staff working with Ashley Care LLP. Vague though the phrase is, it does at least convey something of the complexity of the task and hint at the variety of communication styles and methods which individuals might need to employ. Being able to communicate is essential if we are to make our needs and preferences known to others. Poor health or impairment can make communication much more difficult and this can be one of the reasons why the needs of the people we support may be overlooked and wy misunderstandings arise. How we communicate As a manager, I pay a lot of attention to the precise words that I use, it is important to use words which treat individuals with respect.
Making sure everyone has equal rights and preventing discrimination. Inclusion; is so everyone feels respected. Being valued for who and what they are. So everyone has a full and active participation and give them a sense of belonging. Describe the potential effects of discrimination Potential effects may include affecting an individuals self-esteem, causing stress and upset also creating tensions.
We all think differently and communicate in different ways. The people you are supporting will communicate because they are motivated by what they need. 1.2 Explain how communication affects relationships in an adult social care setting. Good communication is the key to a productive relationship between the patient and carer. Colleagues who are articulate with passing on important and general information will ensure that the care they are providing is of a high standard it will also contribute towards developing supportive relationships with the users is effective, eliminating possible mistakes.