1.2 person centered values are important with care plans as Care planning is all about improving the lives of those who receive care. A person centered approach is fundamental to achieving high quality care, both for staff who implement care plans and for service users and their families who rely upon them. The emphasis must always be on the service user as an individual, with aspects of aspects of their unique qualities helping to inform the care plans, such as their life history, likes and dislikes, and experiences. Creating a care plan that ensures that person centred values are met will make all the difference when considering an individual’s ability to understand,
1.2 Different working relationships in a Health and Social Care setting. There are many different types of working relationships in a Health and Social Care setting that all play a vital part in providing and making sure that care for individuals is upheld. These may include the actual person who is in need of support, their family and the person’s friends. The relationship between the carer and the individual needing support would be quite formal but it is important to be warm and friendly as well as polite and respectful. It is important to remain professional but at the same a certain element of empathy will be required.
Respecting individual’s rights when working in a health and social sector is important as you need to ensure that all of your patients/customers are happy with the level of care and support that they are receiving. If a individuals rights are not respected then they will be very unsatisfied with the services they are receiving and will more than likely complain about this. All part of people’s rights, each individual has the right not to be discriminated against because of their individual background. For example there age, race, culture, skin colour, religion, appearance and sexual orientation. If a patient is discriminated against during the period when they are receiving a health professional’s care then the professionals will have to deal with the consequences of doing this.
1.3: examples of how to provide person-centred support when supporting individuals in day-to-day activities: You will need to develop a clear understanding about the individuals you are working with. This includes their needs, their culture, their means of communication, their likes and dislikes, their family and other professionals’ involvement so you can promote and provide person centred care and support. Person-centred values provide a foundation on which you can base and build your practice. You need to understand what the values are, how you can promote them and why they are important. A value is simply what is important in the life of the person you are supporting.
It is important that social care workers work together with service users and their families as both have a common goal to protect the service users. It is important that all parties work together to support the best interest of the service user. Identify three ways of working that can help improve partnership working. • It is important to work with other as we have a common goal to protect from harm. To ensure we are all involved in decision making to contribute to the growth and development of the whole team.
One is knowing the service user as an individual. To enable this, first of all staff need to build up a good rapport with a service user, this can be established in many different ways. Once a good relationship is built up you can know the service user as an individual. Another way is by developing a personalised care plan; this involves preferences, wishes and needs. This approach enables you to get to know a service user and get to know in which way they would like to be cared for.
This includes their needs, their culture, their means of communication, their likes and dislikes, their family and other professionals’ involvement in order that we can promote and provide person centred care and support to the individual. This is a lawful requirement under the Human Rights Act 1998, Health and Social care Act 2012, and Codes of practice for Social Care Workers. Person centre values are a holistic approach and should involve not only the physical needs of the individual but the spiritual, emotional and social needs as well. Also finding out any goals and expectations of the individual. These values should underpin all work in the health and social care sector when they are followed as they should be then all individuals should be able to feel that, and health and social workers should ensure that: all individuals are treated with dignity and respect the individual is supported in accessing their rights the individual is treated as an individual the individual is supported to exercise choice ensure that the individual has privacy when they want it support the individual to be as independent as possible Person centred values provide a foundation on which we can base and build our practice.
Professionals will combined their skills and experience to meet the holistic needs of an individual, although for this to work well good communication and understanding of each different agency is needed. This prevents abuse as it is allowing several agencies to work together closely so it is all of their responsibility to pick up on if the individuals needs are not being met or if abuse is happening. Working in partnership with adults using services, families and informal carers Working in partnership with adults using services, families and informal carers encourages more trust and empowerment of people using the service as they are likely to feel more confident talking about their worries fear and abuse. The equality should encourage the growth of self esteem, self confidence and the strength to stop accepting abusive situations or behaviour as normal. Working in partnership with adults using services, families and informal carers also ensures an agreed approach that all involved are aware and so it can be monitored from more than one person which allows more than one point of view.
Learning Outcome 1: Understand working relationships in health and social care 1. A personal relationship is usually one based on love and trust where two or more individuals share the same interests, feelings and beliefs. Usually only people who can relate to each other will choose to associate together and like to share activities. A working relationship is interdependent like a personal one, however it is based on professionalism. You may not always enjoy the company found in your working relationships as you do in your personal ones, but must always act in a professional manner based on the values and targets you have been set to work to.
We must adhere to the policies and procedures of our setting. It’s also important to remember that our work is in a regulated setting and requires the confidence of our service users and families. Therefore our behaviour outside of work may also affect our work status. To maintain good behaviour and to keep good standard of work whilst complying with the codes of conduct, we have produced the following information for in-house training in order to promote good practice in health and social care .The coming up programme entitled “Equality, Diversity and Rights in Health and Social Care” covers the following. The idea of diversity is to embrace or encompasses acceptances and respect by understanding that each individual is unique and recognizing our individual differences.