Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. - to understand the needs - to share information - to build a relationship - to express feelings Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Create a good relationship and improve the quality of care .Can resolve conflict that may arise. b) Individuals using the service and their carers Create a good relationship , build trust and respect. Service users would feel safer and feel that they can trust the carer with any problem. Carers would communicate more which would lead to the user getting the correct care.
There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
Unit 301 Principles of communication in adult social care settings Outcome 1. Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences.
Records should be kept secure and not accessible by anyone other than authorised persons. As well as the Data Protection act there are professional codes of practice which are inspected and regulated by the General Social Care Council and the Quality Care Commission. 2.1 Locked drawers or cupboards. Password protected computers / files . Access given to people who really do need to know.
Health and Social Care Assignment UNIT 1 - PRINCIPLES OF COMMUNICATION IN ADULT SOCIAL CARE SETTINGS ASSIGNMENT OVERVIEW In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality. TASKS There are two tasks to this assignment. TASK 1 2 TASK 1 1. Identify four different reasons why people communicate.
By explaining the importance of keeping confidential information such as daily recordings or daily activities in a secure place and not to pass on any information to anyone outside of the individual’s direct team. When using the computer you must make sure when you are accessing the individual personal information that you do not leave it on and go and do something else. Make sure you have an active password that is only known to those that need to know. Task B Guidelines Prepare a set of guidelines to remind social care workers of best practice in
Outcome 1 Understand why communication is important in adult social care settings. The learner can. 1.1 identify different reasons why people communicate. Most human beings are sociable creatures, who like to communicate we also communicate for specific reasons such as fear, love, pain, anger, joy, to express knowledge or to give a warning of risk or danger. 1.2 Explain how effective communication affects all aspects of working in adult social care settings.
Data must be: Fairly and lawfully protected Processed for limited purposes Adequate, relevant and not excessive Accurate Not kept for longer than necessary Processed in accordance with the date subject's rights Kept secure Not transferred to countries without adequate protection. The Data Protection Act 1988 also gives people a right to see the information recorded about them. 1.2 Once something is written down or entered on a computer it becomes a permanent record. For this reason you must be very careful what you do with any files, charts, notes or other written records. They must always be stored somewhere locked and safe, they must never be removed from outside your work place.
Whenever you are recording any information you need to make sure that you are not glamorising it or putting your own personal views. Also you need to make sure that you do not record any unnecessary things, and when recording information it needs to be straight forward, down to the point and honest. Storing Information When you are storing information you will need to make sure that it is kept safe by being locked in a filing cabinet, and you will need to make sure that the keys are kept somewhere safe and that no one can get hold of them. Also any information stored in a computer needs to be password protected, so that no one can access the information. Sharing Information When you are sharing any information you will need to make sure that the individual have signed the data consent form for sharing information, as you do not want to break confidentiality.
Allowing conflicts of interests to go unresolved when the paralegal is fully aware of its presence is a violation of Section 1.6 of the paralegal code of ethics. There are many methods in which conflict can be avoided between any of the two parties. A couple of these approaches include: effective bookkeeping and never discussing matters from previous assignments or