Unit 1 Developing Effective Communication in Health and Social Care, P1

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Unit 1, assignment 1 Effective communication and interpersonal interaction in health and social care Effective communication is when people share information, thoughts and opinions with each other by transmitting and receiving the message that was being shared. Interpersonal communication is when two or more people communicate mutually or non-verbally when you are in the same room as the person you are talking to. In this assignment I am going to explain why effective communication and interpersonal interaction is needed in the workplace. There are many different types of contexts where you can communicate for example you can have one to one communication or you can be communicating in a group of three or more people. The type of communication can also vary depending on who you are talking to and how you are delivering your message. For example if you are talking to someone in a professional setting you would communicate using formal language whereas if you were talking to a colleague or a friend you would be more informal. Communication can happen in a lot of forms not just verbal/oral communication. Oral communication consists of using your voice and speaking to someone either face to face or in the internet or phone. In oral communication a message is understood by the tone, volume and clarity of the speech. Another way you can interact with someone is by texting. This can be a form of communication as it still gets the right message across to the person you want to communicate with without having to send your message by speaking or face to face. Written communication is a type of verbal communication. It can take form of emails or letters etc. this type of communication is interpreted in different ways by the language you use in the written piece and how you write it, for example formal or informal writing. Symbols can also be used if you want to communicate
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