This means a responsibility for allocating tasks between team members, for ensuring that individuals are supported in the performance of their job role, and that output conforms to the requirements of the organisation and its customers. Communication between the team and its managers is a significant part of the team leader role. * Rarely do Team leaders manage staff who also have responsibility for managing others (eg other Team leaders). * Team leaders can be
Unit 154 outcome 5.1 5.2 5.3 The role of stakeholders in coaching and mentoring is crucial for managers to see the value and understand the importance of developing individuals, teams and the overall organisation. The primary relationship in any coaching or mentoring scheme is between the coach/mentor and the individual, but this may not be the only important relationship. Other key stakeholders such as the people representing the organisation’s interests, in most cases an HR and/or learning and development practitioner, and the individual’s manager. All of these parties are interested in improving the individual’s performance and therefore their contribution to the organisation. Most facilitated mentoring programmes have a formal process which defines each step and audits the ongoing success of the program.
1. Outline the role of the team leader Leadership can be hard to define and it means different things to different people. Team leaders serve various roles in an organization but their main role is to lead a group of people in order to achieve a set goal, help to provide the best services with the use of available resources. To be able to achieve aims of the organisation people must be committed to work and willing to give their time and energy to something that they believe in. The role of the team leader is to motivate people to effective and hard work to the highest standards by promoting positive teamwork and by acknowledging their efforts.
The key responsibilities of a team leader are: Providing structure for the team - This is associated to setting a clear vision to provide purpose, clarify roles and responsibilities, allocate tasks and set objectives. A leader can influence the team to perform their duties by explaining the vision and the importance of their role in the outcome, along with the steps or goals, needed to achieve it. The individuals will be more apt to follow if they can envision their contribution to the bigger picture. Without that perspective the team cannot accomplish its goal. Managing Time- A leader should be able to identify and differentiate between urgent and important issues.
Communication and Collaboration Communication is “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior” (“Communication,” n.d.). Communication is a key element for a team of individuals to collaborate effectively to produce the desired outcome of a project, “...active participation in a manner which builds a collaborative knowledge base in the discussion involves an interactive pattern of dialog among and between members” (Seckel, 2007, p. 25). How individuals communicate among their team members is important. Team member’s individual approach to communication can seriously affect the team’s success. The teams’ ability to accomplish a meaningful and successful project relies on the individual communication skills engaged by its team members throughout the project.
If a person has these aforementioned personal attributes it makes for a natural progression into acquiring the professional skills needed for Management such as, developing the ability to adapt to changes as they arise and rethink your structures and process if required. The ability to listen, achieve goals and outcomes, solve problems or issues, lead by example by way of commitment to achieving outcomes is also invaluable. Providing both guidance in relation to governance
This paper will present some of the key concepts (leadership strategies, formal and informal communication, organizational culture, conflict resolution and active listening) that organizational communicators can consider and implement to address the complexities of successful communication within their workplace. Leadership Strategies “Every time we communicate with others in organizational settings we have the opportunity to meet others’ communication expectations and encourage these organizational participants to reciprocate by meeting our communication expectations” (Kreps, 2011). Organizational leaders need to be cognizant of this if they and the organization are to be successful. Even though some people may have been born with innate leadership aptitudes, effective leadership communication skills are learned over time. While some academic fields teach communication skills, many technical fields such as medicine, research,
Personal Reflection Assessment Managing my work priorities and professional development requires me to act as a good role model who has the traits of an effective leader; ensure that my work goals and plans reflect the organization’s goals and plans; meet my job responsibilities; measure and maintain my personal performance; priorities work; use technology to organize and manage my work; maintain a work/life balance; meet required competency standards; determine my developmental needs; take advantage of learning opportunities; gather feedback from others about my personal performance and use it to improve my competence; use networks to increase my knowledge, gain new skills and develop relationships, and to ensure that I acquired new skills to maintain my competitive edge. What makes a good role model and how would I ensure that I acted as a role model for employees I supervise? Effective role models possess desirable characteristics that make them easy to look up to. They inspire others to make changes and strive toward new goals. Characteristics that a role model possesses includes high moral values, confidence, who is hardworking, respectful, has an optimistic outlook on life and can find creative solutions to their problems in the workplace.
Understand why effective communication is important in the work settings Identify the different reasons people communicate:- • to express needs and wishes • to share ideas and information • to reassure • to express feelings and/or concerns • to build relationships and socialise • to ask questions • to share experiences Explain how to establish the communication and language needs wishes and preferences of individuals:- Communication in the work setting can lead to a number of things including a sense of anxiety or avoid being isolation. When you are working in a team and especially if it is in a company, you need to be a good team player and to get along with all members of clients no matter whether you like or not, If you don't communicate well they limit their ability to connect on any meaningful level and that can lead to conflict or any other trouble that can cause you to be excluded from the work field, so it is extremely important for a person to have better relationships with the colleague that you are working with. Positive communication skills like listening, open-ended questions, calm tone of voice and I statements help unite people because they are behaviours that lead to sustained relationships. Workplace relationships also become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. Be able to meet the communication and language needs, wishes and preferences of individuals Demonstrate how to establish the communication and language needs, wishes and preferences of individual I would establish a service user’s communication and language needs by:- • Reading his or her care plan • Reading his or her medical notes • Speaking to the client directly • Speaking to other colleagues • Speaking directly to members of the service user’s family Describe the factors to consider
This paper will focus on the hypothesis that employee engagement in choosing a valued reward system will positively effect performance management and subsequent employee success. Assessment An effective employee reward system is an integral part of the employer/employee relationship. People offer their expertise in exchange for what they believe to be equitable compensation. Common compensation packages that organizations offer their employees include wages, benefits, and selected company perks such as car allowances, casual dress days, or bringing your pet to work. There’s more to an effective rewards system than just the implementation of the above mentioned